Arrogant and rude man on the check in, who wasn't interested in the fact we couldn't find anywhere to park! Had to pay when checking in! The Hotel is scruffy and shabby very basic Budget place. Extremely noisy boiler, traffic and paper thin walls. Shabby bathrooms with stained w.c. and toilet brush cover. The room was clean as it could... More

One night, £50 en suite, B & B. First impressions were not good as the hotel is being "Renovated". It looked a little like it was being demolished. These renovations have now been on-going for many years, but for little to show. The entrance and staircase were pretty revolting which left me a little apprehensive of things to come. OK,... More

The room was clean in a quiet area at the back of Richmond tube station. I cant say anything bad about the room but the bathroom needs a lick of paint.I Stayed on a Sunday night so the builders werent there. It's not a fancy hotel but decent budget accommodation More

appalled, disgusting. I have been to hotels in Bombay better than this. I spoke to the owner and complained. He is completely indifferent to my complaint. Just money money money...thats all he cares about. , ....it has nothing to do with the cleaners or staff who are unfortunate. It is to do with Charles Quinn who cares nothing for the... More

had an really great time at this hotel what a laugh!! my hotel room was a family room in the bowels of the building, carpet was thead bear, pipes which made a banging noise most of the night, a shower that dripped all night which when i went to use it didnt actually work just sprayed water everywhere apart from... More

Stayed here from the 25th to the 27th with my girlfriend, we were looking for somewhere cheap and i must say we was abit worried after seeing the reviews on here. I must say the worrying was for nothing, we were in one of the refurbished rooms that was quite clean, bed was comfortable and the sheets were spotless. The... More

Everything everyone has written is true...yes it's old, yes there's construction happening to it at the moment...However, I stayed there with my 14 year old daughter and 11 year old son for 8 nights (total). We actually found ourselves looking forward to the breakfast each morning (boiled eggs, croissant, salami, cheese, toast, yoghurt, orange juice, cereals and a nice cuppa-tea)!... More

Stayed here for 1 night recently, I had been warned in advance that its quite old and run down but to see it was a differnt story. The common areas of the hotel are very dated and smell of it too, its like they haven't gotten rid of the smell of smoke since the ban. The staircase was rickety and... More

On first arrival the staff were polite enough. The shared areas of the hotel were a little tired but not too bad. We didn't book the ritz after all. Our main problem was with our room itself. Firstly the hotel is undergoing some major building works to the rear of the hotel and all down the side where our room... More