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Brentwood Hotel Reviews, Kilbirnie

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Brentwood Hotel

16 Kemp St, Kilbirnie, New Zealand
Hotel amenities
Brentwood Hotel
12 traveller photos
Ranked #2 of 3 hotels in Kilbirnie
3.5 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    5
    27
    28
    3
    8
Date Rating
Palmerston North
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Very handy to Airport”
3 of 5 stars Reviewed 19 May 2013 NEW

The Hotel is close to the Airport and find the staff very friendly and helpful. The rooms are basic but always clean and the food is good and a reasonable price. The Hotel has a shuttle service to take guests to the Airport and run 24/7. If you are travelling overseas yo are able to leave your vehicle at the... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
20 May 2013

Dear palmykop, you for submitting your comments and a review of your stay with the Brentwood Hotel prior to your overseas travel. I appreciate you comments regarding the cleanliness of the rooms, the quality of the food and the friendly service you receive from our team. We look forward to hosting you again the next time you pass through Wellington... More

Melbourne
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
“Caters for conferences, not guests”
2 of 5 stars Reviewed 18 May 2013 NEW

We had a terrible night at the Brentwood. The only positive aspect was the staff who tried to be helpful even late at night when we rang to complain about the noise. The hotel has been updated in parts, but mainly the reception area and conference rooms. Our room was truly horrible. I thought we had walked in to a... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
21 May 2013

Dear Tripper2Melbourne, thank you for submitting your comments and a review of your recent stay with the Brentwood Hotel. I appreciate your comments and concerns regarding the noise you had to endure from a small number of other Hotel guests during your stay. I do apologise for the disruption and disturbance that this caused you. I note our staff attended... More

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5 of 5 stars
Christchurch, Canterbury, New Zealand
1 review
“Very good clean hotel”
4 of 5 stars Reviewed 13 May 2013

Stayed for a convention, two nights, and the King Rooms can sleep up to four and are good clean basic rooms, no complaints. The food was good and the staff very helpful and rather cheek :) The Kauri rooms were very good and the full space is wider than it appears online. The stage apparently can go higher but the... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
16 May 2013

Dear Robbo686, thank you for submitting your review of your recent stay while attending conference at the hotel. I appreciate you comments regarding the cleanliness of the rooms, the quality of the food and the helpful service you received from our team. I also appreciate your favourable comments regarding our conference facilities and that you found the Kauri Room appropriate... More

NZ
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Awful”
1 of 5 stars Reviewed 13 May 2013

This was the worst hotel experience of my life and I have travelled extensively through Eastern Europe last century. The wing of the hotel we were placed in has soviet style swinging fire doors and our room was directly adjacent to a set of these. Every passing guest created a massive noise and we were unable to sleep. We were... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
16 May 2013

Dear WKeiller - thank you for submitting your comments and a review of your recent stay with the Brentwood Hotel. I would like to offer my unreserved apologies for the disruptive noise that resulted in an unpleasant stay for you and your family. We endeavour to meet all guest requests and it is unfortunate in this instance that the rooms’... More

NZ
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Okay as a stop over”
3 of 5 stars Reviewed 11 May 2013

It's your run of the mill hotel nothing special really stands out. Great location if you want to be near the airport. Overpriced given location and distance from cbd. The room was very clean and spacious and really comfortable.

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
13 May 2013

Dear nivram13, thank you for submitting a review of your recent stay with the Brentwood Hotel and your favourable comment regarding the cleanliness and comfort of the rooms. While we are located out of the city centre, our location is convenient for both airport stopovers and conference groups with the benefit of our free airport shuttle service. We look forward... More

Hawkes Bay, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great place for a conference”
4 of 5 stars Reviewed 5 May 2013

Great place for a conference! We had our Dystonia Conference (movement disorder) there this weekend and we thought it was great. An older hotel though clean, warm and comfortable. The meals and teas we had were good too and I was brilliantly catered for as a Coeliac. The staff were friendly and helpful even though they were busy. Would recommend... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
8 May 2013

Dear Grace and Roger, thank you for submitting your review of your recent stay while attending conference at the hotel. I appreciate your very favourable comments regarding the service, meals, and your overall recommendation of our conference facilities. We look forward to hosting you again the next time you attend conference in Wellington. Regards Anthony Dey, General Manager More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“No Complaints”
4 of 5 stars Reviewed 1 May 2013

This hotel, whilst it seems to specialise in conferences and groups was still very suitable for us (Husband & Wife) to stay in whilst we explored Wellington - a gem of a city! Some of the attraction for us was the spaciousness and cleanliness of the hotel. The room was large and on taking a peek at other rooms we... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
5 May 2013

Dear Lenkingston, thank you for submitting a review of your recent stay with the Brentwood Hotel and your favourable comments regarding our friendly staff and the cleanliness of the property. I am pleased that you enjoyed your time in our city and that our location suited your requirements during the time of your stay. We look forward to hosting you... More

Hawkes Bay, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Very good value for money”
5 of 5 stars Reviewed 29 April 2013

I only stayed here because the hotels of my choice were full. But the Brentwood Hotel far exceeded my expectations. It is a good suburban location (near the airport, near shops, near the Acquatic centre, near the beaches, good public transport) and excellent price. It was far more comfortable, quiet (if you keep windows closed), roomy and pleasant than reviews... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
30 April 2013

Dear useful74. Thank you for rating your recent stay with us and submitting your favourable comments. I appreciate that we were not your first choice of Hotel so it is pleasing to read that your first experience of our facilities and service was comfortable and enjoyable. We certainly look forward to hosting you again the next time you travel to... More

Martinborough, New Zealand
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Convenient, helpful and pleasant”
4 of 5 stars Reviewed 17 April 2013

The Brentwood's airport stopover package was absolutely ideal and I recommend it. My car was parked at the hotel for my short-notice 3 day trip, I was taken to the airport, picked up again off the very late night flight and was in the hotel room less than an hour after landing. The hotel room was warm, comfortable, well-presented and... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
23 April 2013

Dear Sumac2010. Thank you for submitting a review of your recent stay with the Brentwood Hotel. We appreciate your comments regarding the convenience of our stopover package and the helpful service you experienced during your stay with us. I trust your comments will assist other travellers who maybe looking for an accommodation option close to Wellington Airport prior to their... More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Airport Hotel with great shuttle service”
3 of 5 stars Reviewed 11 April 2013

Brentwood is an easily accessible hotel near Wellington Airport. The real benefit with this accommodation is the 24 hr free shuttle bus service provided. If you are thinking of renting a car to drive to the Wairarapa, Cape palliser and the west coast/Kapiti island, this is a choice place to set base from. The hotel location and shuttle service are... More

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BrentwoodManager, General Manager at Brentwood Hotel, responded to this review
15 April 2013

Dear CFC_KL. Thank you for submitting a review of your recent stay with the Brentwood Hotel and your favourable comments regarding our location and shuttle service. I am sure your comments will assist other travellers when looking for accommodation options in this area of Wellington city. We do heat our outdoor pool however this is only during the summer months... More

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Additional Information about Brentwood Hotel

Also Known As:
Brentwood Hotel Wellington
Address: 16 Kemp St, Kilbirnie, New Zealand
Region: New Zealand > North Island > Greater Wellington > Kilbirnie
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Kilbirnie
Price Range: $
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Brentwood Hotel
16 Kemp St
Kilbirnie
New Zealand
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