Outside the city, so no car horns or other city sounds to bother you. Plenty of activities and restaurants. The beach is clean and has lots of shells. Staff was very friendly and attentive. Boat tours were great, I saw both turtles and dolphins.

I stayed for four nights in early June 2013. It's a lovely complex. I stayed in the Al Bandar hotel. Friendly staff, good food, fantastic beach and pools. It is a big complex though, my room was seemingly miles away from reception. The room itself I thought was a bit ' tired' mold in the shower, not good and didn't... More

The hotel is placed in an icreadible beach side. The view is beautiful. We booked a family rooom, which is big enough with two separate bathroom. Everything is nice, but need to be renovate a bit. Also the cleaning was not 100%. In our rooms all the doors and mirrors was dirty, all the fingerprints were visible. The carpetshad some... More

Despite of the hundreds of children around is pure tranquility and bliss! Clean, elegant simplicity. Magical sea and beautiful sand that harbors eggs from nesting turtles. Many choices of restaurants and different cuisines, sufficient outdoor space to lounge around, water activities compound with the hospitality and friendliness of the Omanis a great stay to be repeated many more times!

Great hotel, very comfy beds & well appointed rooms. Swimming pools fantastic - a particular favourite of mine was 'lazy river' running between two of them. Good variety of restaurants serving delicious food favourite was The fish restaurant next to the water. Staff went extra mile with water, cold towels & fruit served to you on whilst relaxing on sun... More

Not sure where others have stayed to refer this as tired, but public areas were up to expectations for a 5* hotel, service excellent, free cool box of goodies whilst relaxing by the pool or the private beach. Not sure if we were spoilt but had a 1 bed suite that came with a butler service, I could not have... More

We live in Dubai and are very used to 'luxury' hotels and all that comes with them, the Shangri-La was a breath of fresh air. Yes, some of the common areas could do with a re-vamp, but actually we felt this added to the charm. The room was large, well maintained and comfortable, the beach and pool areas, well kept... More

-Overall. A “good” (not great) experience. --The setting is breathtaking (mountains, clear water, beautiful grounds) --The common facilities are tired and need updating --The rooms are great. Huge, modern perks and great inclusions (free mini bar, drinks) --The staff are jaded and need a refresh --The Shangri La is huge – 3 resorts in one. If you are a love... More

The location will take your breath away The facilities are great The food and service is average... they seriously need to make some improvements at the restuants and send all staff on training to be more friendly