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Grand Hyatt Muscat

5.0 of 5
Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
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Grand Hyatt Muscat
Ranked #3 of 30 hotels in Muscat
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343 reviews from our community

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Traveller rating
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    114
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Nusa Dua, Indonesia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This is real 5* hotel by cleanness, service, location (right on the beach) and price. Our visit was perfect and we enjoyed every second. Pool was great however we need to come early to get bed near pool. Staff were friendly and helpful. Thank you Grand Hyatt.

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See 2 more reviews by Eni W for Muscat
Dubai, United Arab Emirates
Top Contributor
79 reviews 79 reviews
51 hotel reviews
Reviews in 52 cities Reviews in 52 cities
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

Here for a short conference but have visited the Safari Bar at the hotel before. Nice comfortable room at the side of the hotel, large, nice bathroom, comfortable bed and good range of TV channels. I used the pool for a short spell on my first evening, nice temperature compared to air which was still probably at 38 degrees C... More

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See 2 more reviews by dannymcl for Muscat
Aberdeen
Top Contributor
55 reviews 55 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

This is my second visit to the hotel , the standards are high and although on business I would recommend for as a hotel for holidaying at if you are in Muscat. However, the one issue you need to consider is the location of your room , if close to the Safari night club ( immediately adjacent to / an... More

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See 2 more reviews by Trinitraveller963 for Muscat
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
19 May 2013

Dear Trinitraveller963, many thanks for your valued feedback. It's wonderful to hear that you've returned to Grand Hyatt Muscat for the second time. We're extremely sorry about the inconvenience of the noise. Please let us know when you are returning again so that we can ensure to provide you a room in our beautiful adjacent Seeb wing that offers the... More

London uk
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

My friend and I decided to have a week at this hotel through an offer by Virgin Travel.The hotel itself is delightful in the whole OTT arab style-I disagree with previous reviews criticising the reception staff-we arrived early in the morning and the staff were delightful and moved heaven and earth to get us into our rooms.We had booked grand... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
19 May 2013

Dear clarepark81, thank you very much for leaving your valued feedback on tripadvisor. We highly appreciate the positive remarks about our front office staff, housekeeping and restaurants. We would like to apologise about the noise from our night club and the wedding. During weekends, weddings are more common and sometimes go on till late at night. We are sorry about... More

Abu Dhabi
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

After reading all recent reviews of the hotel I was skeptical and my husband kept telling me to just forget about the reviews, it's Grand Hyatt after all. To my surprise everything was just flawless. We arrived at 11 in the evening and check in was very easy with the receptionist giving us 2 choices of rooms as we had... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
15 May 2013

Dear elenova, many thanks for your valued feedback. It's great to know that everything went well during you recent stay with us. We're glad to hear that you enjoyed the facilities of our Grand Club. Also sea view rooms with a balcony are perfect to watch the sunset. Thank you once again for such amazing feedback. We hope that you... More

Riga, Riga, Latvia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

Loved this place, super close to beach (you can actually watch amazing sunset to sea from your balcony). Nice atmosphere, and everything in general is great! If you wanna go to pool - just do it!, If you wanna stay inside, go to restaurant, if you wanna dance - go to Safari club, what is right here! :)

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
15 May 2013

Dear Linda B, thank you so much for your great feedback. We are extremely happy to hear that all went well during your recent stay with us. We hope that you return to the Grand Hyatt Muscat again to experience authentic hospitality at its best. More

Muscat, Oman
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 10 May 2013

Hello, After reading the rave reviews and checking out great photos of the so-called 'Beverley Hills' brunch in Mokha Cafe, Grand Hyatt, Muscat, we 3 residents decided to give it a shot. Upon arrival, we immediately discerned that the lay out and selection of the buffet this particular Friday was somewhat inferior to the spread so beautifully depicted in those... More

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See 2 more reviews by Jim J for Muscat
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
14 May 2013

Dear Jim J, thank you for taking the time to leave your feedback on trip advisor. Sorry to hear that your recent experience at the Beverly Hills brunch wasn't as expected. In the month of May, we celebrate Grand Hyatt Muscat's 15th anniversary. For this occasion, we are going to organise another great Beverly Hills brunch. I would like to... More

UK
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 10 May 2013

Arriving a little early for the brunch we decided to ask about prices for their beach club. The exceptionally snooty receptionist (2) looked at me as if I had asked for them to bare their nethers, then asked me what I meant! HELLO? Beach club, place you sit by pool, maybe use the gym, go for a swim, it's not... More

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See 3 more reviews by Mercia2110 for Muscat
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
14 May 2013

Dear Mercia 2110, thank you for your valued feedback. We are extremely sorry to hear about your recent experience at the hotel. If you are residing in Oman, we would like to invite you back to the Beverly Hills brunch on Friday, 24 May 2013. Please do send me an email at nicole.bassit@hyatt.com. Hope to hear from you soon. More

Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 May 2013

There are some very good hotels in Muscat and many excel in their own categories. The Grand Hyatt, Muscat is primarily a business hotel in the embassy district and has much more of a business feel than, say, The Chedi. As a relaxing hotel for a holiday, it doesn't compete well - but as a business hotel, its one of... More

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Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
12 May 2013

Dear Nigel O, thank you for taking the time to review the Grand Hyatt Muscat on trip advisor. We appreciate your feedback and hope that next time around we are able to excel in our services. We shall immediately address the issue you faced with service and ensure that our staff are further trained. As for prices, 5 star hotels... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 7 May 2013

How this establishment gained and maintains a 5 star rating is beyond me. The rooms are well presented and fairly up to date. However, i spent 3 days asking for the broken bar fridge in my room to be repair to no avail. I asked that house LOCK the balcony door, that they seemed to unlock every day, when they... More

Was this review helpful? Yes 2
Grand Hyatt M, Public Relations Manager at Grand Hyatt Muscat, responded to this review
12 May 2013

Dear Scott M, thank you for your valued feedback. We are sorry to hear about the inconvenience experienced during your stay. We have various types of cuisines, restaurants and bars at the hotel that would certainly cater to your preference such as the Safari Rooftop Grill House serving grilled fare in an al fresco setting, Tuscany restaurant specialising in Italian... More

 
 
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Additional Information about Grand Hyatt Muscat

Also Known As:
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Hotel Muscat
Muscat Grand Hyatt
Hyatt Muscat
Muscat Hyatt
Address: Shatti Al Qurum Diplomatic District | PO Box 951, Muscat 133, Oman
Phone Number:
Region: Oman > Muscat Governorate > Muscat
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotels in Muscat
#2 On the Beach Hotels in Muscat
#3 Business Hotels in Muscat
#4 Family Hotels in Muscat
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Grand Hyatt Muscat is a 5 star hotel situated on a pristine stretch of beach in the capital of the Sultanate of Oman and is a striking illustration of Arabian architecture. Located in the heart of the diplomatic district of the city in Shatti Al Qurm, majestic surroundings and traditional Omani hospitality combine for a truly unforgettable stay. Grand Hyatt Muscat is perfect for both business and leisure pursuits, and is one of the largest and most opulent luxury hotels Muscat has to offer, with 280 stylishly appointed rooms & suites. The property has exceptional recreational facilities and numerous meeting and banquet spaces which cater to a wide range of events and business requirements. Guests can choose from a variety of award winning restaurants, bars and lounges including Grand Hyatt Muscat’s signature restaurant, Tuscany Italian restaurant, the Rooftop Grill House and Muscat’s premier night club Copacabana. ... more   less 
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Grand Hyatt Muscat
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