When staying at a 5 star property and a Ritz Carlton at that, the minimum requirement one would have thought would have been a clean bed for the night. On pulling back my duvet, it was very evident that the sheets had not been changed from the previous occupants and judging by the copious amounts of staining on the sheets,... More

This hotel is... quite simply... the best I have ever set foot in !! Came here for a wedding on the beach....absolutely the best food ...atmosphere...service etc. If you can afford this hotel...go there in the winterr... we sat with Louis from One Direction one day... Paul weller the next !! Sun bedsd prepared for you...free cool boxes.. water.... soft... More

I had been trying to be a guest in this great hotel for a while , till found out there was some discount . My wife and I stayed here for our anniversary, and it was just perfect. The hotel is usually used to embrace high officials from all over the world , but recently they have opened it for... More

As a 5* Hotel rooms, location ect are absolutely fine, prices extravagant for what they offer. The conference facilities are very poorly situated, the event staff are untrained and unfortunately largely slave labour who are underpaid and mistreated. The management think they are beyond reproach and are above everyone. I would not recommend this hotel and would suggest many other... More

My favorite country in the Gulf region just gave me more reasons to like Oman! Al Bustan is certainly superior to its equivalent hotels. It is opulent yet elegant, decorated in oriental and Arab styles with a certain touch of luxury and class. Subtle incense at the grand lobby and the personal attention that you receive from the minute you... More

Everything you could possibly want from a holidaying Oman ...the friendly staff take levels to a new high..quality makes this a very special place but make sure you explore this fascinating land and you too will want to return ..well done staff..thank you for such a memorable trip

We were only able to stay one night, but this hotel was amazing! It has a private beach and two of the three times we went to the beach, we had it all to ourselves. We had an executive suite room which was huge and had a beautiful view from the balcony. The room amenities were superb and the free... More

We stayed at the Al Bustan for 3 nights and were very impressed by the staff and the design from the moment we arrived. We came in on an early flight and were offered a room immediately although we were quite prepared to leave our bags and check in later. As it happened the room we were given wasn't entirely... More

This place is paradise!!! There is absolutely nothing whatsoever that can be said which is bad about this hotel. The service is second to none. Within one minute of requesting dry cleaning, a member of the housekeeping team was knocking on the door. The rooms and not as big as the Grand Hyatt but the quality is far superior. If... More