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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 of 5
PO Box 1998 | Quron Beach, Muscat 114, Oman (Formerly Al Bustan Palace Intercontinental)
Hotel amenities
Al Bustan Palace, a Ritz-Carlton Hotel
Ranked #2 of 30 hotels in Muscat
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438 reviews from our community

Traveller rating
    304
    88
    30
    14
    2
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Families
78
 
Couples
242
 
Solo
25
 
Business
43
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Kent UK
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I am not normally given to writing effusive reviews. I am a cheap date and am happiest with a simple bed and breakfast. I have stayed in 5 star hotels all over the world and they leave me cold to be honest. But the Al Bustan Palace does not deserve such derision. It is lovely. Ignore the architecture - built... More

Was this review helpful? Yes 1
Spalding
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

When staying at a 5 star property and a Ritz Carlton at that, the minimum requirement one would have thought would have been a clean bed for the night. On pulling back my duvet, it was very evident that the sheets had not been changed from the previous occupants and judging by the copious amounts of staining on the sheets,... More

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Solihull, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 May 2013

This hotel is... quite simply... the best I have ever set foot in !! Came here for a wedding on the beach....absolutely the best food ...atmosphere...service etc. If you can afford this hotel...go there in the winterr... we sat with Louis from One Direction one day... Paul weller the next !! Sun bedsd prepared for you...free cool boxes.. water.... soft... More

Was this review helpful? Yes 3
Saham
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

I had been trying to be a guest in this great hotel for a while , till found out there was some discount . My wife and I stayed here for our anniversary, and it was just perfect. The hotel is usually used to embrace high officials from all over the world , but recently they have opened it for... More

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See 3 more reviews by Ahmed A for Muscat
1 review
2 of 5 stars Reviewed 7 May 2013 via mobile

As a 5* Hotel rooms, location ect are absolutely fine, prices extravagant for what they offer. The conference facilities are very poorly situated, the event staff are untrained and unfortunately largely slave labour who are underpaid and mistreated. The management think they are beyond reproach and are above everyone. I would not recommend this hotel and would suggest many other... More

Was this review helpful? Yes 1
Brussels, Belgium
Top Contributor
59 reviews 59 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 May 2013

My favorite country in the Gulf region just gave me more reasons to like Oman! Al Bustan is certainly superior to its equivalent hotels. It is opulent yet elegant, decorated in oriental and Arab styles with a certain touch of luxury and class. Subtle incense at the grand lobby and the personal attention that you receive from the minute you... More

Was this review helpful? Yes 1
Huntly, United Kingdom
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 May 2013

Everything you could possibly want from a holidaying Oman ...the friendly staff take levels to a new high..quality makes this a very special place but make sure you explore this fascinating land and you too will want to return ..well done staff..thank you for such a memorable trip

Was this review helpful? Yes 1
Frederick, MD
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 30 April 2013

We were only able to stay one night, but this hotel was amazing! It has a private beach and two of the three times we went to the beach, we had it all to ourselves. We had an executive suite room which was huge and had a beautiful view from the balcony. The room amenities were superb and the free... More

Was this review helpful? Yes 1
Abu Dhabi
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 April 2013

We stayed at the Al Bustan for 3 nights and were very impressed by the staff and the design from the moment we arrived. We came in on an early flight and were offered a room immediately although we were quite prepared to leave our bags and check in later. As it happened the room we were given wasn't entirely... More

Was this review helpful? Yes 2
Lytham St Anne's, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 April 2013

This place is paradise!!! There is absolutely nothing whatsoever that can be said which is bad about this hotel. The service is second to none. Within one minute of requesting dry cleaning, a member of the housekeeping team was knocking on the door. The rooms and not as big as the Grand Hyatt but the quality is far superior. If... More

Was this review helpful? Yes 1
See 2 more reviews by Elayne T for Muscat
 
 
 
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Additional Information about Al Bustan Palace, a Ritz-Carlton Hotel

Also Known As:
Intercontinental Hotel Muttrah
Address: PO Box 1998 | Quron Beach, Muscat 114, Oman (Formerly Al Bustan Palace Intercontinental)
Region: Oman > Muscat Governorate > Muscat
Amenities:
Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotels in Muscat
#1 Luxury Hotels in Muscat
#1 Family Hotels in Muscat
#2 Romantic Hotels in Muscat
#2 Business Hotels in Muscat
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Set against a dramatic backdrop of rugged mountains, Al Bustan Palace, a Ritz-Carlton Hotel, lies solitary amid an emerald green oasis with 200 acres of lush beachfront landscaping, overlooking the glittering azure waters of the Gulf of Oman. ... more   less 
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Al Bustan Palace, a Ritz-Carlton Hotel
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