We've just returned from an absolutely super Riviera Holidays trip and were so pleased that we booked the Cristallo. On arrival we were delighted to see that the exterior and public areas of the hotel are actually much nicer than they look in the photos. Our pretty lake view room was clean and comfortable with a lovely big bed, and... More

Nothing was a surprise when we got to the hotel the recent reviews helped. We booked a lake view room which was worth it. A very good view, great to watch the sun come up over the far side of the lake. The room was very clean and fresh towels each day. Shower was spot on. We travelled with Riviera... More

We have just returned from a week at the Cristallo. Our double room was at the back of the hotel with alleged "mountain views". Apart from the room being tiny with no balcony, the view from our window was of derelict houses and a building site complete with crane. The mountains were in the distance. Maria is a hard headed... More

Our recent week at the Hotel Cristallo was thoroughly enjoyable. The staff were friendly and extremely efficient. The standard of cleanliness was very high. The food was very good, particularly in view of the fact that Maria's kitchen staff were coping with fairly large numbers of guests arriving at the same time each evening to eat, and we did not... More

Maria and her whole staff are so kind and friendly its really like visiting friends than coming back to the Cristallo in lovely Malcesine. The whole hotel is spotless and the food superb, however, what is the real draw is the lakeview from the bar area - magnificent! You can sit there for hours and just savour beautful Lake Garda... More

I loved this hotel. You have to venture inside to see what a unique hotel this is. Dated in style but pleasantly so. There was a little gem around every corner. It was absolutely scrupulously clean everywhere. Maria was there to welcome us and wave us goodbye and the staff were pleasant and hardworking. It truly was a lovely family... More

An excellent hotel chosen by Rivers Travel. Mine host Maria and her staff were outstanding. The hotel spotless, the food really good standard, maybe a bit more choice. Our whole holiday was wonderful with trips out to Venice, Verona, the Dolomite Mountains and various others.

We were with Riviera Travel and read some reviews about this hotel before we arrived. We were a little unsure of what to expect as a result. We thought this hotel was excellent! Our room was spotless as was the hotel throughout. Views of Lake Garda were fantastic! The food is a major factor for me when judging any hotel.... More

An excellent hotel, a devoted staff, excellent cooking and bar services under the direction of Mrs Maria. Thank you for all your efforts. Congratulations for the organization of your hotel, staff and your availability. At arrival, you are received with an excellent welcome from the staff and Mrs Maria. It is now the third time for us that we go... More