I visited this darling hotel on a random suggestion from Bizxchange in Seattle, WA. I just said I wanted to go do Tuscany! WELL IT WAS WONDERFUL! The staff was what made the stay a 5 star stay. They were friendly, real, helpful and simply delightful. I had late night strolls to the piazza and ate on the street cafes... More

The staff at this hotel are amazing, and were very kind, friendly and helpful. The front porch and the foyer area are beautiful and a great place to sit and relax with a drink from the bar. Our room was tiny and time-warped in the 70s. Our television didn't work, nor did our air conditioner. The pillows were SO hard... More

The staff at this hotel was above and beyond nice. There was a group of 9 of us traveling to Italy through ABC Tours. We were planning the trip all year. About 2 weeks before we were to leave, I received a phone call from an ex- employee telling me that ABC Tours went out of business. As the tour... More

Our party stayed at this hotel recently for 5 nights. I cannot say enough about the quality and service this hotel offered. From Beatrice the front desk representative, to Roberto, the bartender and even Guisseppe, the restaurant maitre d'. All were extremely helpful and assisted us with our every whim. They provided excellent service, sightseeing recommendations and dining suggestions. I... More

Lovely clean and elegant hotel, with friendly staff in a beautiful area. Perfect for a comfy and relaxing holiday. Stayed twice in this hotel and both times it has been a lovely experience. Clean and comfy bedrooms and bathrooms, clean hotel itself, wonderful service, beautiful area with lots to do. I would certainly recommend this hotel to anybody who wishes... More

This Hotel is left over from a by gone era of the 1930's. The reception room and sitting areas are very grand. Unfortunately our room was on the 4th floor and not that grand. I believe some of the rooms have been updated, but ours wasnt one of them. Wallpaper was coming away from the ceiling. However the bed was... More

A very pleasant hotel centrally located to all the spas and the downtown area. Rooms were spacious and very clean. Staff was friendly and maitre d' Giuseppe was a delight. On our first night we enjoyed a multi-course meal for 25 Euro per person which was good value and would recommend it. Breakfast was abundant, varied and delicious. We enjoyed... More

On my first trip to Italy I stayed here for a week and had the best special vacation. Everybody was friendly and helpful and I immediately felt the Italian hospitality that makes you feel at home. The accomodations, food, service, location, and atmosphere are excellent. Hanging out with Roberto at the bar relaxing, laughing, and socializing is the perfect way... More

We are staying here as I write (05 October 2012) I think this hotel is very comfortable and, like other reviews, well placed for visits to Pisa, Lucca, Firenze etc. Great array of food at breakfast, excellent coffee. The tea is ok! Plenty of shopping in the town, even late night but can be very expensive compared to UK designer... More