My Grand Circle group stayed here in early October when our regular hotel had a swimming pool leak that forced a partial closure. The first floor and outdoor public areas were attractive but my room was very dirty. I had to put the bedspread in a corner because it was definity too dirty to sit on and I never was... More

This was an Omega holiday arranged through the Glasgow Herald Holiday pages. It represented great value for money with day trips to Pompeii and Vesuvius, Capri and the Amalfi Coast. The guide (Gino) on two days was great and on one day disappointing (she just would not shut up!) The hotel was comfortable, bit tired in places but with a... More

Hotel itself is rather shabby with a 'damp' atmosphere. The carpets are severly worn and thin. The fact that the rooms are carpeted does eliminate a lot of noise albeit the walls are thin and you can hear the people in the room next door using the toilet!! The whole place (especially the rooms) is desperately in need of re... More

1st things first, room was cleaned when we did not request it to be and on returning home I discover a dress, that i had not removed from my suitcase, was missing. Phoned hotel, was not left behind in room. Only one conclusion, one of the maids had taken it. If you stay here, lock your suitcase at all times!... More

This hotel is not worth the money we paid for our four night stay. We booked a standard room, which i thought would be reasonable given that its (allegedly) a four star hotel. It wasnt. The hotel actually looks pretty impressive as you approach it, beautiful driveway and lovely gardens. But the room was a big letdown, it was dark... More

Went with Sunway Travel in September. First and foremost the Sunway Representative, Jill, who has lived in Sorrento for a number of years, was incredible! Best representative we ever had on a holiday. Informative, Helpful, and dedicated to her job. We were very impressed with the hotel itself. We had seen some good, and bad reviews before we went, but... More

My friend and I opted to spend two weeks at this hotel on 1st August - 15th August 2011. The hotel was spotless and the rooms were cleaned daily and bedding changed 2-3 times per week. The balcony was tiny, but this is usual in hotels around this area. We were 20 minutes walk from the main centre of Sorrento.... More

We went with Omega travel. Paid upgrade to go 4*, further upgrade for Superior room with balcony. This room was tired, dated, the balcony was diminutive with two ancient chairs, no table, rusty ironwork, flaky paint, situated at the back of the hotel. Reception Manager condescending. People who did not upgrade landed with better rooms. The rest of the hotel... More

Ater staying at other 4star hotels in the Sorrento area we found this hotel rather disappointing. The hotel itself seemed rather charming and the pool area was first class.Staff were friendly and the rooms were very clean but somewhat tired looking.For a 4star hotel you would expect some little bathroom essentials and a box of tissues,all we had were small... More