The hotel rooms are small but clean but the receptionist was rude & unhelpful even when we conversed in French with her. Our tariff included a breakfast but most days it had been picked clean by coach parties. The woman supposedly in charge there from Monday to Friday was very rude & refused every request to replenish the food. (At... more

Problem 1: We booked this hotel because it advertised its proximity to Paris CDG and that it had a shuttle for the airport. So we got the shuttle from the airport to the Kyriad, to discover that it wasn't the right hotel. The one we were in was at the exhibition site and we had no option but to get... more

We arrived by eurostar at Gare du Nord, as it was our first time in Paris we were unfamiliar with the underground. In the end it took us 1 hour to get to the hotel after getting on the wrong train and confusion with what stop to get off at, normally a 25/30 min journey. At the hotel check in... more

Absolutely spot on hotel. We got conned by the taxi driver as we never asked how much before getting in and he charged us 72euros for a 2KM journey, he drove past it and circled it for good measure. When we finally got there and said what had happened the bloke behind the counter who spoke very good English looked... more

On arrival after a very long journey we were greeted by an all speaking French receptionist team I have little French but they got very angry and in the end just gave us any room at all. We tried to get dinner on night of arrival and the restaurant was just terrible, very dirty and disorganized with only one waitress... more