The name doesn't reflect the actual condition of the Hotel. Rooms are average, with toilet separated from the rest of the bath. The room was OK, maybe a bit dark... Personnel was kind and, at least, spoke English.

The stay was quite a deception. There was no noise insultation between the rooms, the room desparately needs refurbishment, the water tap was almost impossible to turn, the bed was not very comfy. The only modern piece was the flat screen tv, with hardly any international channel. Location is good, opposite the station.

Dirty, dingy rooms. Smells of smoke. Strange people hanging around hotel staring. No shower curtain on the shower but could see where a rod had once been. No ac. Very few staff spoke English (it's a hotel). No safe. Front desk made us leave our "key" with them when we went out and all you had to do was say... More

Normally we dont stop in town centres as we usually have expensive bikes on the car. no problem hotel has good secure parking. It's an old building but is being refurbished. We had a great double on 3rd floor with plenty of room. staff were very helpful but what made the stay was the restaurant. By mid evening the place... More

The Grand has been a beautiful hotel in her day. She is being given a facelift . The staff are efficient and friendly. The beds comfortable and the rooms are clean. The room we stayed in was large suite over looking the station. Another lovely building. Although the room was due for a face lift the bathroom left nothing to... More

Friendly staff at reception. The hotel is very old and this shows in the rooms that are very small with a strange odour. The double bed had seen better times and did not afford a comfortable nights sleep The free WI Fi did not work but as we were only there for one night this caused no inconvience. We traveled... More

We went on a Christmas Market tour to Northern France and stayed 4 nights at Le Grand Hotel in Valenciennes. The rooms were small but clean. Nice bathroom with a few toiletries provided. Tea and coffee facilities in the room. TV in room but no English speaking channels. The breakfasts were continental - rolls, cheese, ham, croissants, jam etc., but... More

I never slept at the hôtel but had several (more than ten) opportunities to invite people either at the Brasserie Hans or at the restaurant gastronomique during the past 10 years. I strongly recommend both restaurants, the choice between the Brasserie and the Resaurant Gastronomique as to be made under the 2 constraints of time and of course budget. The... More