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Domaine de Divonne Hotel Reviews, Divonne-les-Bains, Ain, France

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Domaine de Divonne

4.0 of 5
Avenue des Thermes, 01220 Divonne-les-Bains, France
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Free breakfast with your stay
Domaine de Divonne
67 traveller photos
Ranked #1 of 10 hotels in Divonne-les-Bains
4.0 of 5 stars 166 Reviews
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166 reviews from our community

    Trip type
Traveller rating
    60
    61
    30
    12
    3
Date Rating
Geneva
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Don't eat Le Pavillion restaurant”
1 of 5 stars Reviewed 22 May 2013 NEW

Had an appalling time ... the waitor forgot our shared starter, never apologised, then messed up the main course meal and bought the wrong order. The food was really mediocre, mostly reheated, served witundercooked rice) and when we said we were not prepared to pay full price they agreed to take off two glasses of wine. What was more worrying... More

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Hong Kong, China
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“old hotel”
3 of 5 stars Reviewed 12 May 2013

the room is very large the design is very classy. but it's quite old. the breakfast was ok not much variety of food provided. the staff was ok, i tried to request for a late checkout at 1pm they accepted my request the day before i checkout the room but called to ask me to checkout on time in the... More

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DomainedeDivonne, Directeur général at Domaine de Divonne, responded to this review
24 May 2013

Dear Madam, Dear Sir, We should like to thank you for your comment published on our TripAdvisor Page. We are glad to hear that overall your stay with us was pleasurable.On the other hand, regarding your late check out request, we should like to apologize for the misunderstanding. We hope to have the pleasure to welcome you back at the... More

Lausanne, Vaud, Switzerland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“So classy! So romantic!”
5 of 5 stars Reviewed 15 March 2013

We had a deal in Groupon for one night in Deluxe room. The staff was very nice to us. The hotel was beautiful, decorated in a warm, old style, yet classy way. Just the corridors were an amazement to me! The room was very large and comfortable, we loved it. The bar des présidents was very cosy, and they made... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
21 March 2013

Dear Madam, First of all we want to thank you for having taken the time to share your opinion about your last stay. We enjoy the fact that your stay was the one expected. We like to know that every services and staffs have achieved their mission to make your stay unforgettable. We will do our best to satisfy your... More

Mexico City, Mexico
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Step back in time”
3 of 5 stars Reviewed 15 March 2013

The 30s all over again!! This hotel give you an insight into a top prewar hotel close to the Geneva lake. The rooms are small but with all modern amenities, but the fun part is walking through the wood panel and leather surrounded halls, looking at the chandeliers and even going to the casino. Food is good, although not excellent... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
21 March 2013

Dear Madam, Dear Sir, First of all we want to thank you for having taken the time to share your opinion about your last stay. We are very pleased to know that the level of service has joined your expectations. Regarding the Art deco style, we totally agree about the fact that it is parth of the Domaine and create... More

Oxford, UK
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
“Business trip”
4 of 5 stars Reviewed 8 March 2013

Lovely hotel. Large, spacious bedrooms with small balcony. Very friendly staff. Although this was a business trip, it felt like a short holiday (3 days). Food wasn't brilliant for me as I'm a vegetarian but then the dinners were set meals organised by my company so probably not the hotel's fault.

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
15 March 2013

Dear Madam, We thank you for your comment shared with Tripadvisor community. We are very pleased to know that our services and staff attitudes met your expectation. Even if your trip was a business one we are very carefull about your feedback regarding the vegetarian meals. We want to satisfy all food preference even if the meals have been chosen... More

Southampton, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Tucked away but still central”
4 of 5 stars Reviewed 21 February 2013 via mobile

2 night stay in the presidential suite. Very nice hotel with friendly staff. Bar area good to take some time out. Gym was poorly equipped and could do with an upgrade. Needs to be 24hr as well. Room was large but sparse, but guess that was the decor? Could have done with more lighting. Definitely stay again - see you... More

Was this review helpful? Yes 1
DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
1 March 2013

Dear Sir, We thank your for your last stay in our etablishment and for your feed back shared with Tripadvisor's community. Regarding the quality of service, the localisation and the atmosfear we are pleasedto know that they have been able to meet your expectation. Please note that we will change as soon as possible the facilities of the fitness room.... More

ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“excellent weekend break”
5 of 5 stars Reviewed 3 February 2013

My wife and I have just had a very enjoyable weekend break at the hotel. The reception staff at this hotel are some of the most friendly and informative we have encountered. We stayed in room 311 it was clean a decent size and very comfortable, breakfast was fantastic with both hot and cold dishes and freshly squeezed orange juice.... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
1 March 2013

Thank you for taking the time to write your review. We are happy to hear that we were able to meet the expectations. We are constantly looking for ways to improve our guest experience and enjoy when the goal is achived. We would be happy to welcome you back at the Domaine de Divonne and remain at your entire disposal... More

Worldwide
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A true gem of a hotel near Geneva”
5 of 5 stars Reviewed 18 January 2013

We stayed here one night in December just before christmas. Arrived in snow storm we were upgraded to a suite without asking. This is a true gem of a hotel near Geneva. Best breakfast we have experienced in a hotel for a long time . everthing was fersh, well presented and servcie great. Had dinner in teh casino which was... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
28 January 2013

Dear Madam, Dear Sir, First of all we want to thank you for having share your opinion about your last stay in our etablishment. We are very pleased to learn that you enjoyed your stay and that it met your expactation for the service, the landscape and the atmosfear. We will be very pleased to welcome you for another stay... More

Andrésy, France
Top Contributor
77 reviews 77 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
86 helpful votes 86 helpful votes
“A wonderful break”
5 of 5 stars Reviewed 6 January 2013

Stayed for 3 nights over Christmas. I loved everything about this place - the building itself, the quiet location, the cheerful staff who did all they could to help and immediately with no delay, the breakfast (at last an hotel with real orange juice). The rooms are comfortable and silent. I do not agree with those who say the décor... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
11 January 2013

Thank you for taking the time to write your review. First of all, We want to thank you for your comments and are very happy to know that we were able to meet the expectations. We note with pleasure your point of view about the Art Deco style. This information is very important for us as we always keep that... More

Zug, Switzerland
Top Contributor
107 reviews 107 reviews
46 hotel reviews
Reviews in 44 cities Reviews in 44 cities
33 helpful votes 33 helpful votes
“Art Deco Pampering in Divonne-les-Bains”
5 of 5 stars Reviewed 1 January 2013

Just spent the New Year's long weekend at this hotel in France, situated in the town of Divonne which straddles the border with Switzerland, and enjoyed it a lot. The complex is located in a park and encompasses the hotel's grand building itself as well as a gambling casino, a theater hall, an outdoor pool and more. There are several... More

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DomainedeDivonne, Revenue Manager at Domaine de Divonne, responded to this review
11 January 2013

Thank you for taking the time to write your review. First of all, we want to thank you for your comments and are very happy to know that we were able to meet the expectations. We will be very pleased to welcome you for a future stay, maybe a little bit longer to discover all the other activities you haven’t... More

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Additional Information about Domaine de Divonne

Also Known As:
Domaine De Divonne Hotel Divonne-Les-Bains
Domaine De Divonne Les Bains
Domaine De Divonne Hotel
Domaine De Divonne Divonne-Les-Bains, Ain, France
Address: Avenue des Thermes, 01220 Divonne-les-Bains, France
Phone Number:
Region: France > Rhone-Alpes > Ain > Divonne-les-Bains
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 hotels in Divonne-les-Bains
Price Range: $$$
Hotel Class:4 star (4*)
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Domaine de Divonne
Avenue des Thermes
01220 Divonne-les-Bains
France
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