Got what we paid for, kitchenette was ok as was all appliances! Shower worked perfect and heating wasn't an issue, one lift stank of urine but otherwise clean and simple! Definately recommend it to young people they didn't bother us at all on the third floor about noise etc. Sheets and pillows are stained but clean and isn't that really... More

The slopes are great but do yourself a favor and don't use Crystal Ski (Thompson) and do not stay at the Muzelle unless you are used to Loud noise 24/7, poor lighting, poor heating, no staff during the day, poor beds, tiny bath, inadequate kitchenette. i won't go into too much detail but we were meant to be 4 and... More

Not as bad as we expected because we were on the top floor, so you could hear the club, but it wasn't that bad. We were a an apartment for 5 and it was enough for the 2 of us. The toilet did smell of urine and the corridors were very dark. The staff were friendly enough, apart from the... More

We booked an apartment for 2 adults and 2 children through an agent before reading the very negative reviews. On arrival we were kept waiting the whole afternoon for access, but once we finally got in the apartment was spacious with 2 upstairs bedrooms and a nice view. The kitchen equipment was a bit patchy, but essentials were there and... More

Tiny bunk beds <6ft, pillows and mattresses stained and over 13 years old, no heating at night, locker did not lock, rubbish strewn across the corridors, dilapidated furnishings, you will not get any sleep before 2am because its above a club, no shower curtain so bathroom permanently flooded, etc. Cheap and nasty, please convince yourself to pay 10% more for... More

No bedding, not clean (sick in hallways) and very very noisy. Best avoided. Note also that you have to make your bed on arrival and clean room...despite being asked to wait 6 hours whilst room is serviced??!!

we have just come back from france les 2 alpes skiing. the hotel muzelle is a grotty place to stay. dirty noisy , reception did not listen when we complained.We had no heating in one apartment they did not fix, the toilet stank of urine. if you sat on the toilet you had to keep the door open as your... More

I stayed in this "hotel" with two mates. on arrival we got given our bed linen and ask for a £200 for insurance. the room was tiny with no where to put your clothes. It was run down and rubbish. I WOULD NEVER RECOMMEND THIS HOTEL EVER

I was pleasantly suprised when stopping here, you read all the nightmare of reviews and you can see where people are coming from but you are going on a snowboard/ski holiday not to stay in the hotel. The "lively" bar is not actually that lively...gutted for us (bunch of 22-24 year olds on holiday) and only specific days the music... More