Good: Excellent personnel, nice and always helpful -- ski instructors, receptionist, waiters, bar girl. Bad: approximate and coarse management. Small rooms (we slept in 2 in a 140cm wide bad - french size!). Really mediocre cooking. Real overselling: they claim to have a SPA but they don't: just a claustrophobic sauna upon request, no usable jacuzzi (no water), no UVA,... More
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