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Vitalise Jubilee Lodge

Grange Farm | High Road, Chigwell IG7 6DP, England
Hotel amenities
Vitalise Jubilee Lodge
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7 reviews from our community

    Trip type
Traveller rating
    4
    1
    0
    0
    2
Date Rating
London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 March 2013

I have stayed at this Vitalise centre on a number of occasions. They are a registered charity providing holidays and respite care for physically disabled adults. There is a least one nurse on duty 24-hours a day, backed up by care assistants and residential volunteers. The standard has always been exemplary during my weeks spent there. When calling for assistance... More

Was this review helpful? Yes 1
Billingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 March 2013

ive been going to jubilee lodge for years the staff,volunteers and place is really good ive got no bad comments.Everyone has there own mind and taste,you have to try it out for yourself and not listen to others.

Was this review helpful? Yes 1
Loughton, United Kingdom
1 review
5 of 5 stars Reviewed 5 March 2013

i work at jubilee lodge could not think of any other place nicer than here very friendly people from staff to volunteers to the guests,one of the best things i love about it is seeing all the guests enjoying themselves.

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Peterborough, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 February 2013

I attended Jubilee Lodge as a volunteer and can hoenstly say that the place is not as the pictures above show. We attended and found that the rooms were clean and the only thing that was remotely dirty was the shower room, however when we spoke to the people about it they were on it and they got it sorted... More

Was this review helpful? Yes 3
Norwich, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 18 November 2012

I am a lady with MS and I went to Vitalise Jubilee Lodge in October with the hope of getting a good holiday break that catered for my needs. When I got there, I was not impressed. I spent £1000 on bad food, a museum with no lift for wheelchairs and neglecting nurses. A lot of staff were clique-y and... More

Was this review helpful? Yes 3
Vitalise_Jubilee, Public Relations Manager at Vitalise Jubilee Lodge, responded to this review
8 May 2013

While the vast majority of our guests rate their experience of Vitalise as good or excellent, we actively encourage feedback – positive or otherwise – both during and after our guests’ breaks with us, so that we can further improve their experience. Although this lady did not raise her concerns with us directly, either at the time or after her... More

Great Yarmouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 20 October 2012

I win a prize holiday through a disabled magazine to go with Vitalise a company who run centers for disabled folk. Looking through the glossy 2012 brochure and the letters stating that the Jubilee Lodge had been refurbished we opted to go there. When we got there we were allocated room 5&6. My wife was staying with me as my... More

Was this review helpful? Yes 3
Vitalise_Jubilee, Public Relations Manager at Vitalise Jubilee Lodge, responded to this review
7 May 2013

We were very concerned to read of this recent guest’s poor experience at Jubilee Lodge when he wrote to us in October 2012. We immediately replied to the gentleman with a full apology. In response to his complaint we also fully reimbursed the gentleman and his wife’s out of pocket expenses for the duration of their stay. We accept that... More

Jumping off the fence
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 March 2011

Dictated: "My children arranged this trip for my husband and me, for us to have a week's holiday with care on hand. The week was a speciality week for people with Alzheimer's and was extremely good value as the cost was subsidised by the Vitalise charity itself. It was disorientating being in a new environment. We could not find our... More

Was this review helpful? Yes 2
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Chigwell, Essex
3.5 of 5 stars 168 Reviews
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Additional Information about Vitalise Jubilee Lodge

Address: Grange Farm | High Road, Chigwell IG7 6DP, England
Region: United Kingdom > England > Essex > Chigwell
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Chigwell
Official Description (provided by the hotel):
Vitalise provides accessible respite care and short breaks in a friendly and relaxed holiday environment. Each break is full board and offers a wide range of activities and excursions. 24-hour nursing care on-call and personal support is included in the price of a break.Vitalise Jubilee Lodge is ideally situated to take advantage of the countryside, the east coast and our great capital city. ... more   less 

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