We stayed with our family of four at this Hotel over Christmas and had a marvelous time. All personnel is warm and friendly and trying to make your holiday as perfect as possible. Special thanks to the director, helping us out with our snow chains and Lenny the driver who drove us to the piste every morning and picked us... More

This was our fourth time staying in this particular area of Flims. We ended up staying here as the hotel we normally book was full. This was a tad more expensive. We had booked one of the suites the hotel offered - the balcony and views were very relaxing and a nice place to sit. The mini bar was complementary... More

We have been coming to Switzerland annually for the past 30 years and have experienced probably the same number of hotels. This has to be one of the best. The staff were extremely friendly and willing to help out with any enquiry. The food was of a very high standard and the waiters were faultless with a real willingness to... More

Imagine that you fall while skiing and break a couple of ribs -- an injury that is sometimes described as the second most painful common human experience after childbirth. You and your family obviously need to cut short the vacation and get home for treatment. Would you expect your hotel to exhibit understanding and sympathy for this unfortunate turn of... More

Stayed here in early March with a ski group of about ten, for a long weekend. It's a pretty hotel, painted white, vaguely chalet-style, on about four or five floors, situated in the little village of Flims-Waldhaus. Crucially, it's about ten minutes walk uphill from the ski lift in Flims - not a trek you'd want to do in ski... More

This hotel has had his best days and definately needs renovation in order to keep 4*. We had a very old room in the roof top with too small beds for my 1.90m tall husband. The staff was friendly and the breakfast ok. More

Prior to 2004 (and starting in 1998), my wife and I had 6 sensational holidays here under the previous hotel proprietor. She created a holiday paradise, surrounded by a warm, caring , friendly staff - the whole atmosphere in the hotel radiated friendliness and joie de vivre. Entertainers of national and international renown would perform at the hotel in the... More