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Hotel Rigi

3.0 of 5
Seestrasse, Vitznau CH-6354, Switzerland
Hotel amenities
Hotel Rigi
Ranked #4 of 5 hotels in Vitznau
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50 reviews from our community

    Trip type
Traveller rating
    24
    17
    5
    1
    3
Date Rating
Saffron walden
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 7 May 2013

There's nothing we would want to change about this gem of a hotel, situated in the very centre of Vitznau with good views over Lake Lucern. It's a self-assured place that isn't trying too hard but all staff interested in our well-being and enjoyment of our stay. Parking was available in a locked garage, rooms with views over the lake... More

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Aldershot, United Kingdom
1 review
4 of 5 stars Reviewed 31 December 2012

My husband and I spent Christmas 2012 at the Rigi, we had a lovely room overlooking Lake Lucern it was fairly small, spotlessly clean and appeared to have been newly up-dated. The beds were a delight to sleep on too. The staff were all very friendly and helpful to us, we could not have asked for more. We did not... More

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beds
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 December 2012

The manager is not interested in you at all the service was very poor we stayed for Christmas did not make any effort to make it Christmassy only one choice of food for dinner. Like it or lump it only one bar or lounge stank of smoke the management spoke good English when they wanted to apart from that it... More

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LGutknecht, Manager at Hotel Rigi, responded to this review
30 December 2012

Thank you for taking your time to write a review about your holiday experience with us. We are sorry, that we couldn't meet your expectations. I'd like to point out a few things concerning your complaints: The Tour Operator who has booked this X-mas package holiday has ordered a set menu for all the 49 guests and is unfortunately not... More

London, UK
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 September 2012

I suspect there are many hotels in the general areathat match the attributes of Hotel Rigi, in that it is a great base to explore the Rigi, picturesque location, no more than a short walk to anywhere, but we found this one particularly amenable for us as we could all (5 of us) sleep in one of their appartment rooms... More

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tillicoultry
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 June 2012

Good hotel but limited space for relaxing. Smoke filled bar with not very friendly bar man, whom I felt didn't really want the older British customers. Somewhat rude and arrogant towards guests. He suggested that we sit in the dining room and wait for service from the bar, if he or other staff could drag themselves away from the "younger... More

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Linus70, Manager at Hotel Rigi, responded to this review
23 July 2012

Language ist often a problem and can lead to misunderstanding. Most of our staff have some foreign language skills, but not everyone has the same level. English native speakers do often forget, that not everyone is fluent in English when travelling a country where English is not the official language. Often our staff is even expected to understand broad Cornish... More

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 May 2012 via mobile

A big group of us came here on a cold, snowing night and they were very welcome and the venue itself had a very cosy/warm feel and it actually felt like we were in Switzerland and in the mountains. While they did not service the room every day the rooms were clean and they served great food for dinner while... More

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Linus70, Manager at Hotel Rigi, responded to this review
23 July 2012

Obviously this review has been posted under Hotel Rigi Vitznau by mistake. According to the content, I guess that these guests have stayed at the Hotel Rigi First up on the mountain and we are down by the lake at the bottom of the mountain. More

Oslo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 April 2012

A most pleasant hotel and village to visit. Fantastic food!

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Uckfield East Sussex
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 24 February 2012

Stayed at this hotel for long weekend with a group. Very comfortable, very welcoming, Spotlessly clean large rooms with plenty of space for clothes. Food was very good but choice was limited. Hotel also close to the mountain railway and ski lift.

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Rye
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 February 2012

My wife and I spent four nights at this hotel to see the Fasnacht Festival in February 2012. We had a room in the annex at the rear of the hotel with a balcony overlooking the road and Lake Lucerne.To reach the first floor of this annex, you have to negotiate a circular staircase. The room was adequate in size... More

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Munich, Germany
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 January 2012

My husband, toddler, and I stayed at Hotel Rigi en route home from an Italian holiday. The front desk worker was delightfully friendly and personable. We were greeted by name upon entry and every request and inquiry was met at an exceedingly quick and with courteousness. We did have to pay a bit more for a larger room than we... More

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Additional Information about Hotel Rigi

Also Known As:
Rigi Hotel Vitznau
Address: Seestrasse, Vitznau CH-6354, Switzerland
Region: Switzerland > Vitznau
Amenities:
Pets Allowed Restaurant
Hotel Style:
Ranked #4 of 5 hotels in Vitznau
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hotel Rigi
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