Amazing, old, historical building in a fantastic location, however,…
…Backpacker Schwanen puts the "hostile" in "hostel." The staff were surly and rude. The desk advertises its open hours, but no-one was available at reception, nor able to be reached from the phone at reception, most of the time we were there. At checkout not a soul was to be found....
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- Official Description (provided by the hotel):
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The Swan, is on the quiet side of the river Rhine, nevertheless centrally situated in the 1000 year old small town of Stein am Rhein. The famous medieval Rathausplatz is only 2 minutes walk away. Stein has the most photogenic square in Switzerland with it's splendid facades and murals on the buildings.
The bank, supermarket, post office, boat station, railway station are all within 2 or 3 minutes walking distance .We call ourselves the Hotel to suit every Pocket. Whether you are cycling around Lake Constance, discovering Switzerland by train and boat, touring with the family or travelling as a group, you'll find you'll feel at home at 'The Swan'
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