I read the reviews on this place as far as staff and rooms. My experience was far from what I read. Room shower valves didn't work, it was either was cold water or hot. First night of a 2 night stay. A number of guys & girls were partying down below in the parking lot, several customers told the them... More

I came down off the Pacific Crest Trail May 6, 2013 and stayed three nights in a double with a tub. Because I am a PCT hiker, the kind staff gave me a discount: $50/night. I met several different staff at the front desk and they were all very accommodating and personable with great senses of humor. They are very... More

Went to Bigbear for a night during President's Day weekend. It was a cozy stay and we had all that we needed. We had our own heater, which we definitely used. They offered discounts for lift tickets. The location was walking distance to the restaurants and a short drive to the mountains. We had a beautiful view of the lake... More

I would have given this "resort" one star, but the fact that it is walking distance to town earned it a second star. That is really its only redeeming quality. My husband took me up to Big Bear for Valentine's weekend. Once we checked into the hotel, it was apparent that this would not be the romantic weekend for which... More

This review is for the Chalets on Switzerland Blvd. next to Snow Summit. We just stayed over this past President's weekend. We stayed in Chalet B with an occupancy of 10 people with enough space for 4 cars. I have to give this place 5 stars just for the location. It's literally right next to the parking lot for Snow... More

Not a big fan of Hampton Inn style efficiency hotels, but our stay at the Robinhood Resort was fabulous. We resided in room 52, which is a cozy and large two bedroom former manager's apartment. It is totally wood paneled, very warm (gas fire place), very accommodating for 6 people who appreciated the ease of access to the town of... More

We just got back from a great ski weekend with our friends and family. We stayed at their Cabin A property, which is about a five minute walk to the Snow Summit Ski Resort chair lifts (you can even see the resort from your doorstep). The location was perfect for us having small kids. We could wake up in the... More

I stayed at the Robinhood resort 1/14/12 in room 46 (sheerwood forest building). It had a private bedroom separate from the living room area. This room in person is way nicer than most of the rooms pictured online for this place. it has been newly remodeled. The living room had: 1. a jacuzzi tub big enough for 4 sitting, two... More

We stayed at this hotel on 12/28/2012 to 12/29/2012. The hotel was very quaint and the rooms were very clean. We booked at the last minute and the staff was able to accommodate our dates by moving another group to a different room and this allowed us to stay at this resort for consecutive nights. Below are some key points.... More