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Mantra Ettalong Beach Resort Reviews, Ettalong Beach

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Mantra Ettalong Beach

4.0 of 5
53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
Hotel amenities
Mantra Ettalong Beach
119 traveller photos
Ranked #1 of 2 hotels in Ettalong Beach
3.5 of 5 stars 274 Reviews
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274 reviews from our community

Traveller rating
    78
    104
    40
    21
    31
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Families
57
 
Couples
124
 
Solo
9
 
Business
21
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Nothing to worry about”
5 of 5 stars Reviewed 21 May 2013 NEW

Decided to spoil ourselves as we had seen this hotel driving past on our last visit and liked the look. After booking I was advised to look at the reviews by a friend After reading the reviews we were really undecided and very nearly cancelled the booking. In the end we decided to give it a try. Out 1 bedroom... More

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Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not great value for money”
3 of 5 stars Reviewed 12 May 2013

I stay regularly at Mantra hotels with my family and we always book a 2 bedroom apartment for some extra space. This was the smallest two bedroom apartment I've ever stayed at and yet it was more expensive than others we've stayed at in far more vibrant and interesting locations. Mid-week, Ettalong is really dead as a door nail! This... More

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FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
20 May 2013

Dear Fuzzle1, Thank you for taking the time to review your recent stay at Mantra Ettalong Beach. It is disappointing to read that you did not find our hotel to be good value for money. However it is great to read that you found our staff to be helpful and that you found the room to be clean and well... More

Newcastle, Australia
1 review
“even after check out its discraceful”
1 of 5 stars Reviewed 4 May 2013

my fiancé and I like to get away every few months for the weekend and we love the central coast. we usually go to Terrigal however this time we booked the mantra ta Ettalong beach. firstly the room was ok however I would have been very disappointed if we paid anymore money for it! it was clean tho. we had... More

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FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
7 May 2013

Dear mellzy_13, It is disappointing to read that you were totally dissatisfied with your recent stay at Mantra Ettalong Beach. Please be advised that the pre authorisation that is placed on your credit card upon check in is released by the hotel on your departure however you financial institution can take anywhere between 3-7 working day to release the freeze... More

Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Modern, great location opposite the beach, good facilities, average service.”
3 of 5 stars Reviewed 4 May 2013 via mobile

Went here for a few nights away with my young family in the school holidays. I was looking for a quiet weekend away with not much to do so that we could totally relax. There was a Day spa on site but bookings fill quickly so book in advanced as I couldnt get a booking. The pool is nice although... More

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See 2 more reviews by Jacqui_Wright for Ettalong Beach
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
7 May 2013

Dear Jacqui_Wright, Thank you for taking the time to review your recent stay at Mantra Ettalong View. Whilst it is evident that there were some aspects of your stay that you did not enjoy it is pleasing to read that you enjoyed our location and the hotels facilities. Unfortunately the phone system did malfunction over the weekend however we made... More

Taipei, Taiwan
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Stretching the definition of the word "resort"”
3 of 5 stars Reviewed 28 April 2013

I suppose it's not the fault of this hotel that there is nothing to do in Ettalong, but I couldn't wait to leave. There appears to be no hot water between 12-midnight and approximately 5am. The first night I discovered this, I rang reception. Unfortunately, like many places in Australia, there is really no staff on at night, so although... More

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Manager1211, General Manager at Mantra Ettalong Beach, responded to this review
30 April 2013

Dear McGreedy We appreciate your comments after your recent stay with us. We are at a loss as to why there was no hot water in your room as we did not receive calls from any other guests. The competitive price for the rooms reflects no service however if you required a service this could have been obtained for a... More

Waverley, New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
“Absolutely agonisingly terrible experience”
1 of 5 stars Reviewed 27 April 2013

Rude staff, stains, dirty dishes, cockroaches, music blaring from the saturday night disco from the war memorial club, someone got shot a few floors above us. Need i say more. We have stayed at mantra hotels across Australia and all are fine but arriving at this one you walk onto the balcony to see a couple of very old plastic... More

Was this review helpful? Yes 1
Manager1211, General Manager at Mantra Ettalong Beach, responded to this review
28 April 2013

Dear Wils2526840 Thank you for your reply regarding your recent stay with us. We are disappointed to read that you were totally dissatisfied with your stay. Your comments regarding the outdoor furntiure will be passed on to the Owners as these units are privately owned. Your other matters relating to the room and the Club have been passed on to... More

north nowra
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Destination”
4 of 5 stars Reviewed 27 April 2013

Couldn't fault this Hotel - Service was great, helpful & knowledgeable Reception staff, answer all our enquires about places to go and where to eat! Rooms were clean and modern! The only thing i would say we couldn't get rooms with an interconnecting door when travelling with our friends!

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FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
28 April 2013

Dear NorthNowraCorinne14, Thank you for taking your time to review your recent stay at Mantra Ettalong Beach. From the sounds of your review it sounds like you really enjoyed your stay and we do hope to welcome you back again very soon. Kind Regards, Mantra Management More

NSW
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Would be nice to have a longer stay”
4 of 5 stars Reviewed 23 April 2013

After attending a wedding reception at nearby Umina Beach Surf Club, my husband and I stayed the night at the Mantra Ettalong Beach. Our room did face the Hinterland which was a nice view, but, did overlook the carpark. For a longer stay I would prefer a different view. The room was a good size and very comfortable. It is... More

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FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
28 April 2013

Dear crossbordertraveller, Thank you for taking the time to review your recent stay with us at Mantra Ettalong Beach. Next time you come to stay I would recommend the deluxe suites which all have a view looking over the pool area. We hope to have you as return guest very soon. Kind Regards, Mantra Management More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“A great family holiday getaway”
4 of 5 stars Reviewed 22 April 2013

We escaped to the Central Coast for a Mums and kids getaway this school holidays and we all had a fabulous time! The apartment rooms were great - spotlessly clean and all the mod cons including a kitchenette which came in handy for snacks, etc. The view from our Hinterland one bedroom suite was lovely - mountainous and quiet. Our... More

Was this review helpful? Yes
See 2 more reviews by Shannon263 for Ettalong Beach
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
27 April 2013

Dear, Shannon263 Thank you so much for the great review we genuinely appreciate receiving such wonderful reviews and knowing that our guests really enjoyed their stay with us. Regarding your comments on the pool we would like to advise you that the pool is heated year round so our guests are able to make full use of our facilities. We... More

Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
“Average Stay”
3 of 5 stars Reviewed 22 April 2013

We looking forward to a weekend away with my family and was really excited about our visit to Ettalong. Our room was neat, clean and tidy. We had the hinterland facing room, it didn't bother us that our room faced the carpark. The bathroom was neat and spacious. The spa bath was absolutely wonderful. The heater/ thermostat didn't work. Two... More

Was this review helpful? Yes 1
FOM2257, Guest Relations Manager at Mantra Ettalong Beach, responded to this review
25 April 2013

Dear Thong_Joy, Thank you for taking the time to review your recent stay at Mantra Ettalong Beach. It is disappointing to hear that you found some aspects of your stay to be below your expectations. Please be assured that we take every step possible to make your stay as comfortable as possible so it is disappointing to hear that you... More

 
 
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Mantra Ettalong Beach
3.5 of 5 stars 274 reviews
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Additional Information about Mantra Ettalong Beach

Also Known As:
Mantra Ettalong Beach Hotel Ettalong Beach
Mantra Ettalong Beach Hotel
Outrigger Ettalong
Mantra Ettalong Beach Woy
Address: 53-54 The Esplanade, Ettalong Beach, New South Wales 2257, Australia (Formerly Outrigger Beach Resort)
Region: Australia > New South Wales > Ettalong Beach
Amenities:
Beach Business Centre Fitness Centre Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Ettalong Beach
Price Range: $$
Hotel Class:4 star (4*)
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Mantra Ettalong Beach
53-54 The Esplanade
Ettalong Beach, New South Wales 2257
Australia
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