I stopped at this hotel with my daughter on our way from Oregon to Palm Springs for Spring Break. The front desk clerk was real rude to us. A person kept following us back and forth between my Mercedes R-350 and our room. (I felt like my daughter was being stalked by this person) This person was apparently a security... More

This hotel is right off of Interstate 5. Our family was traveling from Los Angeles to Oregon and this was around our half way point. We stopped at a nearby Best Western and Holiday Inn and BOTH hotels DID NOT have two connecting rooms. We have 4 children and needed two rooms that connected so we could have some privacy... More

Brown water in the shower, light switches that don't work, heater that didn't, no art on the walls, carpet with bad wear marks, cracked tiles on the floor of the bathroom, but the TV and in room refrigerator were working fine and they called it an "upgraded room." Ice maker was a long walk from the room and no lid... More

First the pros: We had a family suite, which meant the kids each got their own bed. The beds and pillows were very comfortable and we all had a good night's sleep. The room was very spacious, very clean and had been recently upgraded. The free breakfast in the morning was delicious. Now the cons: When we arrived to check... More

OMG Cockroaches, rude staff and breakfast was poor. I was on business and looked at the hotel on Tripadvisor and on a budget chose the Hotel de Cockroach as I am going to call it. First off the room was off the parking lot and the room was dusty and in poor shape not like the website. I asked to... More

The place had a certain charm or mystique about it. Parts of it looked like something out of a spaghetti western with its Spanish motif and water fountains babbling everywhere within its massive courtyard. The rooms were being upgraded and new carpeting and better lighting would have helped the room,but that was inconsequential to me given what I paid for... More

Right off I-5 but we didn't hear traffic sounds in our room. Beautiful grounds! The rooms are being updated but still have minimal amenities, i.e., king bed, TV, small fridge, one chair, and a nice balcony. Our room had been freshly painted and was clean but the linens are dated and the carpet had stains. Everything was okay until we... More

We drove by this hotel and it looked deserted! We went to eat dinner down the street and I called to see if they were open and to inquire about the rates. The girl on the phone gave me the "trucker's" rate and of course we weren't truckers so didn't qualify for that! After getting online and going to the... More

When you figure in the value of the sit down full hot breakfasts, this is barely more expensive than a Motel 6. It is a well-appointed hotel with a fine lobby, most of the rooms overlook a spectacular courtyard, which must be at least the size of a football field with fountains running its length, benches, two large gazebos, sculptures,... More