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Holiday Inn St. Louis - Southwest (Viking)

3.0 of 5
10709 Watson Rd., Sunset Hills, MO 63127
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Ranked #1 of 3 hotels in Sunset Hills
3.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    3
    13
    14
    4
    9
Date Rating
Ann M
Dubuque, Iowa
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I stay at the Viking regularly for work. During my recent stay I was in one of their newly remodeled rooms (new bath vanities and beds). I stay here because of the location, but always appreciate the friendly staff. They have a lobby bar and a restaurant that provides room service. That is also the location for the breakfast (free... More

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LonghornDallas
Dallas
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 7 December 2011

The hotel has been upgraded in the lobby and breakfast area, but the rooms will not get an upgrade until next year. The rooms are outdated and very average. I had two maintenance issues that were resolved very quickly. Staff was very friendly. Great location for Panera Corporate offices. More

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steffensue
Barnhart, MO
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 2 November 2011

We were there for a large group Halloween party, with an overnight stay, and a special large-group rate. The rooms were average, but had rust on the bath tub drain and lots of calcification on the drain handle. Befs and pillows were very comfy, and rooms were clean. The party room was average... The party food was not. We had... More

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slmeow57
Saint Louis, Missouri
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 25 October 2011

I have been to this hotel a total of three times and each time was a pleasant experience. The hotel is a bit old and outdated but nevertheless very comfortable and clean. The housekeeping staff always makes sure you have what you need and when you need it (even if you do not need your room cleaned). This hotel is... More

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PattytvNyc_Ny
NYC, NY
Reviewer
3 reviews
3 of 5 stars Reviewed 26 September 2011

sweet staff, typical Holiday Inn. comfortable room, breakfast not great and not cheap. But good customer service. More

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KBar405
Lombard, Illinois
Reviewer
4 reviews
3 of 5 stars Reviewed 26 September 2011

The hotel was average. I wasn't in need of a lot by way of a room and bed. The staff improves the rating. They set me up with an early check-in so I could clean up before a trade show and they gave me a ride to my appointment the next day because my car had trouble on the drive... More

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Hilary S
Cleveland, Ohio
1 review
1 helpful vote
4 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

I stayed here with my Husband while he was on business and had a great stay. The staff was very nice and inviting through out our stay. I couldn't walk by an employee with out getting a Hi at the least, so I was impressed. The room was good and clean but a bit outdated, and from the signage they... More

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Toni Harris, Director of Sales at Holiday Inn St. Louis - Southwest (Viking), responded to this review
26 September 2011

Thank you for your feedback on Trip Advisor. We feel guest service is very important and we are pleased your interaction with our staff was pleasant. We hope this made you feel like you were at home. We are also very excited about the update on our guest rooms and hope you will experience them on a future trip to... More

OTR22
Atlanta, Georgia
Contributor
17 reviews
7 helpful votes
3 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

I stayed at this hotel while traveling on business and found it to be good. looks like they have started a needed renovation. My guestroom was comfortable & clean, good wireless internet speed, and the bed was comfortable. The gym could use some upgrading. The staff was friendly, and seemed to care about me as a guest. More

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Toni Harris, Director of Sales at Holiday Inn St. Louis - Southwest (Viking), responded to this review
26 September 2011

Thank you for the comment regarding our staff. We definately want our guests to know we care! We agree we are in need of updating our hotel and although only in the early stages we are working in this direction. I am pleased all of the bedding and soft goods in our guest rooms has already been updated and we... More

laura4463
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 12 September 2011

the hotel was conveniently located. The staff was helpful and our room was very comfortable and clean. we felt it was a good value with lots to do very close by More

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aswitzer44
Prairie Village, Kansas
Contributor
16 reviews
7 helpful votes
1 of 5 stars Reviewed 7 September 2011
3
people found this review helpful

My company vehicle was broken into when theives punctured the door just below the lock and pried up the lock. Luckily there was nothing of value in the vehicle. (see picture) I used to stay here quite a bit, but the place has gone downhill fast. I hear during this last stay when my car was broken into, that the... More

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chris kreutz, Owner at Holiday Inn St. Louis - Southwest (Viking), responded to this review
28 September 2011

My name is Chris and I'm the owner/operator of the Holiday Inn southwest. It was very unfortunate that your car was broken into. The world we live in is ever changing and there are people out there that do mean,bad things to others for no reason but to gain something for themselves. You happened to be a victim just as... More

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Holiday Inn St. Louis - Southwest (Viking) Also Known As

  • Holiday Inn Saint Louis
  • Saint Louis Holiday Inn
  • Holiday Inn Viking
Address: 10709 Watson Rd., Sunset Hills, MO 63127

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Holiday Inn St. Louis - Southwest (Viking)
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