Excellent staff, I can not praise them enough. We were given everything we could ask for even with a fully-booked weekend. Leisure centre is great with no hidden charges to see. My girlfriend availed of the spa facial, which apparently includes a massage at no extra cost. The meal I had in the L'Escale restaurant was probably the best steak...
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Thank your for your recent review. We are delighted you both enjoyed your weekend with us. If you decide to return to the hotel, please contact me so that I get the opportunity to meet with you and thank you in person, yours sincerely
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We got married here in Nov, THE BEST experience of my life! The staff and management bent over back wards to ensure our day went perfect, the food was absolutely amazing, all of our guests stayed in the hotel for 4 nights and they all said they couldn't fault a thing. EVERYTHING was perfect, amazing venue for a magical wedding!
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Thank you for your positive review. We were delighted to be part of your special day and satisfied that both you and your guests had a memorable day. We hope to welcome you back for your First Wedding Anniversary and wish you both many years of happiness together, yours sincerely
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Overall a positive experience. Very busy hotel. However there were sim negatives! Was disappointed that a full kids club doesn't operate at weekends!
We were a large group and had dinner on the second night in the main dining room. The service was terrible. It took the waitress 50 minutes to take our order? We were a group of about...
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We would like to thank you for your review and are delighted that overall your stay was a positive one however, you have raised some concerns that need to be addressed. We do have a Kids Menu that has a large selection of items and we also promote healthy options.It is unfortunate that I did not get to speak to...
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Easy to find on the Athlone to Roscommon road with free & plentiful parking in the hotel car parks. Quick & friendly check in with a minimum of formalities.
My room was excellent, very big, very bright, very clean & comfortable & nicely heated. It had a very comfortable double bed, a single bed, 2 wardrobes, wall mounted tv, free...
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We really appreciate your positive review and are delighted you enjoyed your stay with us. If you return to the hotel in the future please do not hesitate to contact me so that I can thank you in person, yours sincerely
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I've just spent a weekend in the Hodson Bay Hotel and had a great time. Unfortunately the weather was awful but thankfully Athlone town has two shopping centres so I was well satisfied filling my afternoon in them while my young son attended a music workshop and my husband watched the match.
The Hotel was very child friendly having a...
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I would like to thank you for your recent review on Trip Advisor. We appreciate your positive comments and are delighted both you and your family enjoyed your stay with us. Hopefully you do return so I get the opportunity to thank you in person. Yours sincerely
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Received a voucher for Christmas and were thrilled to book a night in the Hodson Bay. At check in we noticed straight away how incredibly busy the place was. We had a sandwich in the packed bar, where there were many children running around. Our room was lovely, very comfortable and en suite had a lovely shower. Couldn't fault the...
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Thank you for your review and we really appreciate your positive comments. We do have quieter areas in the hotel for eg our Wintergarden and Library and we also have a Retreat Section which is an adult only area. Once again, thank you and we look forward to you returning with your family. If so please do not hesitate to...
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I received a voucher as a gift to visit the hodson bay hotel. Lovely hotel . Rooms quite spacious . Excellent food in The waterfront bar and great service from enthusiastic staff. The only problem I experienced was in the check in and out. It is too slow bearing in mind it is January and the hotel was quiet. Breakfast...
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We are delighted you enjoyed your stay with us and appreciate that you took the time to post your review on Trip Advisor. We have taken on board your comments and we would be delighted if you would return in the future, yours sincerely
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Booked retreat room which was modern and in a quiet area of a busy hotel. Room ok. Second night thermostat in shower broke. Phoned reception and a staff member arrived. Problem was explained and he left saying he would inform management. Nothing happened after half an hour and we started to phone reception. Waited again then one of the management...
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I would like to sincerely apologise for your stay here at the hotel. It was unfortunate what appeared to happen during your stay and that I hadn't been informed of the concerns you raised but as the General Manager I would be delighted to speak with you. You can contact me on 09064 42090 or alternatively by email thayes@hodsonbayhotel.com, yours...
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Good stay. Reception very efficient. Asked for a quite room and the receptionist said we were staying over the ballroom. He was joking and the room was very quiet. First night had dinner in the dining room with the kids. Food was very good. Unusually I ordered a steak -rare. It was perfect. Starter was prawns. My wife was very...
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Thank you for your comments and we appreciate that you enjoyed your stay with us. We have taken on board the aspects in the bar area that you feel need improvement and we would be delighted to see you back at the hotel in the near future, yours sincerely
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Just returned from a two night break at the hodson, what a fantastic hotel. From start to finish it couldn't have been better. We brought the kids with us so we had an interconnecting room. Rooms were super, big, well decorated with a brilliant view over the shannon. Food was great,you could eat in the restaurant or you had a...
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Many thanks for your positive comments and kind words on Trip Advisor. We shall pass on your comments to Donal and David in the Bar and yes you are correct, we do run Kids Camp throughout the Summer with lots of activity based fun for all the kids and we really appreciate the fact that you are returning in the...
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