Dear Dr.Thomas, Thank you for your feedback, I am sorry to hear that the room you were checked into was not up to our usual standard and I have passed on your comments to our Head Housekeeper to ensure that this does not happen again. I am disappointed to note that you felt unable to stay on the second night... More

Dear Foxlady, Thank you for your feedback, I was pleased to note that you enjoyed most aspects of your stay but I am sorry to hear of the lapses in room cleanliness, I have reviewed this with our Head Housekeeper and corrective measures have now been taken to rectify this. I trust that you will be able to visit us... More

Dear Graham, Thank you for taking the time to provide us with this positive feedback, I was particularly pleased to note that our room attendants exemplified our high standards of customer service within the Hotel and that you also enjoyed the food particurlarly breakfast and room service. I will share your comments with the team and we look forward to... More

Dear Geronimo, Thank you for your feedback, please accept my sincere apologies for the disturbance caused by these other guests staying in the Hotel, these are certainly not the type of clientele we wish to encourage and I have been in contact with the organiser to let them know they are not welcome back to the Hotel in future. Please... More

Dear Caravanna, Thank your for your feedback, I was delighted to hear your comments in respect of the staff and service you received during your stay and these have been shared with the all the team here. We look forward to welcoming you back to the Hotel in the near future. Kind regards Louis Rigney More

Dear PBH0017, Thank you for taking the time to provide us with this review, your comments have been relayed to all team members and I pleased to note that you enjoyed both the service and food. We look forward to welcoming you back to the Hotel in the future. Kind regards Louis Rigney More

Dear Darren, Thank you for your feedback, I was delighted to hear that you enjoyed both the food and service and that you found the Hotel to be great value for money. I will convey your kind comments to all members of staff concerned. I note your comments in respect of some of the maintenance problems specfically the creaky flooring... More

Dear David, Thank you for your feedback, I was delighted to hear you enjoyed both the food and service whilst attending a wedding here. I will pass your comments on to all the team members involved and in particular to Sam and Ashleigh and we look forward to welcoming you back to the Hotel in the future. Best regards Louis... More

Dear Alison G Thank you for taking the time to provide us with this feedback, I sorry to hear that certain aspects of your stay did not fully meet your expectations and we will use the comments you have made to make improvements where possible. I do hope you will consider staying with us again in the future so we... More