We got married at the Mercure, Pembury, Royal Tonbridge wells. everything was perfect, the planning before, the day, and the day after. The hotel is in a beautiful setting, the rooms are great spacious and clean, All the staff where so nice, polite and very helpful to us and all our guests. Our wedding breakfast was delicious, as was all... More

We just wanted a weekend break away, being a Bank Holiday, we thought it would be packed. It was busy, but by no means packed. The Hotel is geared for the wedding and conference market, so beware if your visit clashes with one of these, lucky our stay didn't. That said the service was good, staff were polite and helpful,... More

My husband and I stayed one night as we were attending an event in Lamberhurst so the location of this hotel was ideal for us. It is situated about a 10-15 min drive into Royal Tunbridge Wells proper. The reception staff were lovely, the room (safari decorations including miniature hippo statues and leopard print flocked wall paper and murals) entertaining,... More

We stayed at the Mercure - 14 - 18 April - as the base for a five day tour of NT properties in Kent and Sussex. The property is modern and the bedrooms are spacious and well equipped with the usual amenities. Food and service in the dining room was excellent - full buffet breakfast with the option on request... More

hotel location ideal for visiting Kent area, used primarily to visit local attractions. service good with excellent food in restaurant rooms cleaned on daily basis with fresh towels. pool area was clean with Jacuzzi as a pleasant extra feature only disappointment was that steam room and sauna out of order.

I stayed at this hotel after a very long work day. The receptionist was pleasant on arrival and helped with the check-in. I was really impressed with the room. It was very clean and comfortable. The room was much larger and nicer than I expected and it made the stay very pleasant. Most importantly, the bed was comfortable. There was... More

We stayed at this hotel with a group (45 people), and there was another group also visiting Kent, the castles and the gardens. Although our room was very peaceful and quite, of course the dining rooms get a little noisy when so many people eat and talk at the same time. And there was a wedding party on Saturday. But... More

This was my second stay at this hotel for business purposes and i must say this particular hotel goes over the top to please the guests. A big thank-you to Vickie on reception as she is such a nice person she would brighten anybody's day . I stayed in room 500 which was very nice indeed very comfortable clean quiet... More

We had our civil partnership here in March. We would not hesitate to recommend this as a venue for a wedding or civil partnership. Staff excellent, food was excellent. Was a real perfect day. Hotel couldn't do enough for us. Staff on reception very friendly and helped with guests requests promptly. Bar staff were also very good.