Having just stayed at this hotel I have to say I was more than disappointed having just paid Euro 2500 for a 4 night stay, we had booked a Senior suite and on arrival where upgraded to a Superior Suite which had a Jacuzzi on the balcony (mores the pity). We asked for the Jacuzzi to be filled on our... More

Great hotel, room, service and food but to have to pay for the room safe, wireless use, diffrent pillows and kettle etc etc is unacceptable in a 5 star hotel. Whilst I cannot fault the hotel in terms of room, service and food, we don't really expect to pay for 'extras' like these. We asked to speak to the manager... More

My wife and I have just returned from a superb 10 day holiday at the Villa del Conde. We joined Swiss friends, who had chosen this hotel, to celebrate a family birthday. From the moment we arrived in the stunning, cathedral-like, reception area, with its huge chandelier, the hotel exuded an air of style and sophistication. The welcoming cava and... More

Absolutely 5 Star treatment from arrival to departure , My wife and I celebrated our 25 th wedding anniversary there late January . I would definitely recommend this hotel to anybody looking to have a relaxing time together , I would not recommend it for young families. The staff are first class and all very helpful and friendly.The food is... More

An amazing place to stay. Staff are friendly and the cleanliness is a real eye opener - every part of the hotel was cleaned 24/7. The complex is huge and beautifully laid out. It takes a while to find your accommodation and quickest way back to it but after a day it's easy. Rooms are spacious with large bathroom and... More

After having just returned from 1 week's holiday here I can honestly say that all the good reviews which helped us make our choice in the first place were spot on, and the negative ones were mostly vastly exaggerated. It has all been said before but to re-iterate: The grounds are absolutely stunning, lush green foliage, 7 gorgeously maintained pools,... More

WARNING! My reviews tend to be long, but hopefully informative. My husband & I had a week (16-23 Jan) at the Villa Del Conde. We have visited the hotel twice before, so we knew our way around. The hotel resembles a church from a distance & in fact the reception is an adaption of one of the oldest churches in... More

We stayed for week in January with our son who had separate room. We are elderly and wanted room for bit longer. Totally unhelpful with exhorbitant charges for late stay and only allowed us one room. No one to help my son or myself with luggage. Had to call down several times and told no one available to help at... More

We have just spent 10 days at this wonderful establishment from the 18th of January till 27th. It was my first birthday celebration in Gran canaria. From the very first day we were greeted by quality Staff and management. The Rooms were emacualate, the pools clean and the restaurants fantastic. Nothing was a problem. First class. The entertainment in the... More