Just returned from a week at the Now Sapphire from Feb. 11-18. We had a wonderful time at Now Sapphire. We have stayed at several All Inclusive resorts and Now Sapphire has the best food from the buffet to the specialty restaurants (you do not have to make a reservation at the restaurants, which was great, the only exception is... More

Highly recommend upgrading to the Preferred Club as it is worth every penny! We had an ocean-view room with a hot tub on the balcony overlooking the beach. We also had access to a preferred adults only pool. You can reserve your own hut on the beach as well. The food was very good at the a la carte restaurants... More

Just returned from the Now Sapphire after spending the week of February 8th-15th. What a nice resort. The staff was great, the food was great, and the room was great. Starting with Sally in the Preferred Lounge for registration to Ivan at the preferred palapa's to Jesus at the water sports, they took exception care of us. The food was... More

We just returned from a week at the NOW Sapphire Riviera from Feb 8 - Feb 14, 2012 and it was wonderful... CONS: Although we had requested two rooms with king size beds in the same building so we could be close to our travel partners, we got a room with 2 double Disappointing... but the room was still wonderful... More

We had been to Sapphire in August 2010. The grounds were perfect. The grounds now seem to be in need of some TLC. Things were not as precise as our first visit. The staff is incredible!. For such a highly rated resort.........the activities are so...so.. they need to be announced so that folks can be aware and join in. The... More

Very good food for an all inclusive place. Beach is very nice and the rooms are very nice. The suites by the beach are especially good with an outdoor hot tub on the beach! Staff is very helpful and friendly! More

Just returned from a lovely vacation at the Now Sapphire Resort. February 4 - 8 We usually stay at a Riu Resort but decided to switch it up this time. The check in had a few hiccups but the staff worked very hard to speed the process up. We upgraded to the Preferred Club and had an ocean front room... More

First the good news...the staff was responsive and well trained and the restaurants and food were above average. However, the physical plant was worn and tired. For example, chipped and cracked marble appeared throughout the resort, our room furniture was beaten and scratched, dirty and torn carpet graced the Eclipse nightclub, and a section of dilapidated thatched roof gave way... More

Our trip to the Now Sapphire was from Feb 4-11. This was our 4th time to the area and first to any Now properties. Our flight landed around 9 am on the Saturday and we were at the Sapphire by 10:30 am. Since people were still checking out they had everyone pre-register in the ball room. They had juice and... More