What can I say we went to Excellence and it was excellent and more : ) The staff was beyond amazing: Daniel, Sergio, & Angel are so awesome, they do the activities. Do the activities they are worth it and they are free. The bike tour was nice. Play volleyball its a blast. I used the gym a couple of... More

We stayed at the Excellence Riviera Cancun from 15-20 January 2012. From the moment we entered the resort until we departed we were amazed. Having stayed in resorts in many parts of the world, this was by far the very best. The room, room service, the staff and the exquisite food was phenominal every single day. We could not get... More

This is the second visit to this hotel, and it did not disappoint us. Everything about this hotel is excellent, food, room and staff. Travelled with Thomson, on arrival Taxi waiting and same on return. Will be returning More

We stayed at Excellence Riviera Cancun for 10 days at the beginning of February 2012. We were greeted with sparkling wine and checked in quite quickly. We had a long travel day so the first night there we ordered room service, and were very pleased with our meal. Here are some tips you may find helpful: -If you plan on... More

We just got back from a week at the Excellence Riviera Cancun and had a delightful time. We've previously stayed at the Excellence Punta Cana in the Domincan Republic and found the one in Puerto Morelos to be a couple of "notches" better in general. While we liked the one in Punta Cana, this one is nicer. The food at... More

We arrived at the hotel to check in and we were told at reception that our room had two queen size beds,we said that we would prefer a king size if possible,but he said that they had none available for at least two days, but we would be kept informed on availability. Unfortunately nobody got back to us,and we went... More

Honeymoon vacation Jan 22 - 29. Our first experience was a greeting at the front entrance with cool towels and flutes of champagne in the lobby. From there it only got better. Gourmet food, top brand drinks, different music and entertainment each night, very friendly staff, immaculate grounds, spacious and luxurious room, pools. Above all was the service, service, service.... More

We have been to Excellence in Punta Cana before and this was our first trip to Mexico. I'll admit I was a little nervous with all of the press about Mexico but trust me Excellence is safe and a top notch resort. What makes it best is the staff. Javier at Kafe Kafe is one of the best bartenders, so... More

Just returned from two weeks at the Excellence. Overall, the experience certainly lived up to the Excellence name. The building and grounds are clean, very well maintained, and beautifully designed. The rooms were beautiful and well maintained by the hard working cleaning staff. Entertainment was top-notch, including theme nights, live music, and theatre shows. Activities were well-organized, fun and entertaining.... More