This review is a bit belated, but this resort is so amazing, it deserves another great review. My husband and I visited 6/14/2010-6/21-2010 for our 5 year anniversary and it was better than the first time. We stayed in an ocean view room. The staff truly makes the difference at this resort. From the friendly welcoming staff at the front,... More

We just came back from our vacation at Excellence Riviera Cancun (January 28 - February 4) and we would definitely go back. This was our first time at an adults-only resort and Excellence didn't disappoint. The positives - Attention to detail and politeness of the staff: The staff was very attentive and respected our privacy. - Clean rooms and very... More

I have been to this resort twice before with my husband, but this trip was his suggestion for my girlfriend and I to go on a Girls Week and we had a BLAST! It was SO different travelling with a girlfriend and not a husband....puts a whole new perspective on the trip! lol I wanted to show my friend what... More

The name says it all - Excellent! I almost didn't write a review - all the previous reviews do it justice.But that wouldn't be fair to the fantastic staff at the resort. What's Excellent at Excellence? 1) Service. Nothing's too much trouble. Everyone is warm and welcoming 2) Restaurants. Agave (Mexican), Chez Izabelle and Spice were the best; Basmati probably... More

This resort lived up to the mainly excellent reviews. I requested no alchol in my mini bar and this was adhered to. Fantastic start. They do listen to your requests before hand if you drop them a quick and polite email. The food in the restaurants was of a high standard. Please do take their dress codes seriously as i... More

Don't think twice about booking this all inclusive resort. The restaurants have extensive menus The bars will go through great lengths to make whatever drink you want (and however many of them you want) The grounds are flawless The staff goes out of their way to make sure you have the vacation you want The location is perfect Don't think... More

Well, we sure were excited by all the good things we had heard and read. We were not disappointed. Many people said the beds were too hard, ours was very, very comfortable. Many people said the water was too cold, we did not find this at all, and spent all of our 7 days poolside, at one pool or the... More

Just returned form a blissful week at the ERC. There are many great resorts in the Mayan Riviera, but there is a good reason why ERC consistently ranks #1 - service. Beginning with the affable host, General Manager Jodi Mir, the crack staff at the ERC looked after every need and bent over backwards to provide the little touches that... More

This trip was my husband and mine's Christmas gift to each other! What a beautiful and clean place. We booked an Ocean Front Suite in the Excellence Club. On arrival you are greated by a club manager. They will give you a quick run down of the property as you are escorted to the club lounge to check in. How... More