El Cid has great food to choose from even for the picky eaters. Rooms are large and very clean.Close to town for easy shopping. Night shows are amazing. I have no fears about the kids being safe and always something to do,they are kept very well intertained.Will return again. More

I just returned from Mexico so this review is as fresh as it gets. I have also stayed at a few resorts in the area, so I have some ability to compare this resort to others. First the good. They allow 5 to a room. This is great if you have three kids. Very few resorts accommodate families of 5.... More

We stayed at the El Cid for one week starting Jan 28, 2012. We were a family of five. (kids, all girls, 15, 14, 12). We all had such a great time and wanted to stay another week. The service was fantastic and rooms were clean. The staff were so friendly and the girls had a great time and met... More

I wish our trip to El Cid could have been MUCH longer :) The property was very clean and the staff was great. I will agree with some other visitors, the food was just okay. Some menu items were fantastic, and some not so great. We traveled by local transportation to the warf/downtown area of Puerto Morelos for shopping and... More

Overall, we enjoyed the El Cid. The hotel, rooms, grounds are all kept immaculate. Everything is so clean and very nice. The staff are very friendly and we did not go without much. Had some issues with our room (one bdrm suite). Requested highter level floor and ended up with ground level in buliding 12. The patio door did not... More

We stayed here from Jan. 20, 2012 to Jan. 27, 2012. Traveling with 2 other couples, a single brother in-law and six young adults in their 20's. We had a great time here's my break down of our trip. Check-in at the hotel – was OK, could have been more pleasant but OK •Our Travel Agent from Delta on-site (Jose)... More

Traveled with family of five (kids 10, 8, 6). We stayed at the El Cid from January 31th - February 13th, 2012. It is an excellent Resort and awesome service. We upgraded to a one bedroom suite which was great. The kids had their own room with bathroom and we had our private bedroom with bathroom and king size bed.... More

This resort is a great value... it's not to expensive, but it is very beautiful! The staff keeps the grounds of the gardens, beach, and pool absolutely beautiful, clean, and pristine. The food is... "okay". The breakfast was great (omlette station was awesome), but we found lunch and dinner to be average. We went to all the restaurants, and usually... More

we just returned from the el cid yesterday, feb. 16, and had a great time! we had 11 adults and 5 kids in our group and everyone very much enjoyed the stay. the resort grounds are beautiful and kept spotless.staff was friendly and really helpful. there was a problem with the air cond. in the rooms we were to be... More