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Highlands Country House

5.0 of 5
36 Tennant Road, Kenilworth 7708, South Africa
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Highlands Country House
Ranked #1 of 1 hotels in Kenilworth
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36 reviews from our community

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    32
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Date Rating
Johannesburg, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 13 April 2013

I am making a complaint about the above lodging regarding its five-star rating. For the Easter weekend, my dear parents arranged for my son and me to fly from Joburg to Cape Town and spend a special few days with them – a real treat at a luxury lodge! On arrival we were impressed with the beautiful gardens and exterior... More

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Honey40667, Owner at Highlands Country House, responded to this review
15 April 2013

Dear Kristine M, Thank you for your review and your comments. I am extremely sorry that your stay was not the spoiling experience that our guests regularly enjoy. I apologised unreservedly to your father for the dinner and the unacceptable behaviour of the chef, whom I hasten to add, is no longer with us. Praise for the other staff who... More

1 review
4 of 5 stars Reviewed 20 March 2013 via mobile

Stayed overnight during a business trip. Grand old but well kept house in a good location. Pleasant staff and good service. Would have been nice to have tea/coffee station in the room, but when ordered the service was prompt. Will visit again.

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Solihull, West Midlands UK
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 11 March 2013 via mobile

Currently staying at Highlands Country House in Cape Town. If you have a busy agenda in Cape Town and want an oasis of calm at the end of the day, or even during the day just to chill out, this is a wonderful place. It is a boutique hotel in a quiet suburb of Cape Town situated slightly out of... More

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Central London
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 9 January 2013

My partner and I have just returned from five nights at Highlands and were delighted with our stay - as were the friends we were travelling with. This is a genuine Country House experience. It is a winning combination of a glorious (and architecturally significant) house, stunning gardens and the most wonderful staff. The owner, Carol, is one of the... More

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HighlandsCapeTown, Owner at Highlands Country House, responded to this review
11 January 2013

We cannot always identify who posts the reviews, in this case the laptop gave it away ! It was a pleasure having such gentlemen staying and thank you for your kind words which of course will be passed on to Monica, Reuben & Jane.... and when you are back in Cape Town please visit us at Highlands again. More

london
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 9 January 2013

This is not a traditional hotel experience - and all the better for it. It is more like staying in the rather grand country house of a rather smart aunt. Edwardian splendour and space aplenty. And everything works on a trust basis. And there is no end time for breakfast - this place is run for the convenience of the... More

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HighlandsCapeTown, Owner at Highlands Country House, responded to this review
11 January 2013

Thank you, thank you. It is wonderful to read that this beautiful old property "Highlands" is so appreciated. As for the service , well that's thanks to our wonderful staff, visit us again ( please) and you will see many the same faces. We are so glad you enjoyed your stay. More

Armonk, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 September 2012

We spent 6 nights at the Highlands and cannot say enough about the wonderful staff. From the greeting we received on arrival from Jane to the wonderful laughter filled breakfasts with Monica and the bed time hot chocolate from Ruben - it was all fantastic. The location is central and a good place to base yourself for exploration of the... More

Was this review helpful? Yes 3
Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 20 August 2012

Perfectly located: green and quite environment, 20 minutes to airport as well as to downtown and to Ocean drive. We, family with 4 boys between 10-17 years, stayed after a round trip in Souh Africa and Swaziland 4 nights in this beautiful hotel and were impressed by the service and hospitality of Carol and Michael, the owners of Highlands Country... More

Was this review helpful? Yes 2
Roma, Italia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 August 2012

Me and my family enjoyed very much our stay in this Country House. Located five minutes from kirstenbosch botanical gardens and 15 minutes from the center of Cape Town, with a wonderful view of the table mountains, is a perfect elegant accommodation for tourists that want to explore the area of the Cape. The rooms were quiet, we loved the... More

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HighlandsCapeTown, Front Office Manager at Highlands Country House, responded to this review
13 August 2012

Dear Gazzeri Family. Thank you for your wonderful review! It was an absolute pleasure having you stay with us, and we are so glad that we could assist in your new adventure! We look so forward to welcoming you back in the future! Warmest regards from the Highlands Team. More

Gauteng
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 July 2012

Our first little vacation as a couple and I could not have asked for a better, more beautiful, warm and lovely place to spend the night. Reuben was the perfect host and Tawyn's food was divine. The attention to personal detail was amazing! Thank you for every single person that made this worthwhile! I will go back again and again!... More

Was this review helpful? Yes 1
Management response:
14 July 2012

Thank you Ms Klopper! It was lovely having you and we look so forward to welcoming you back! More

Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 June 2012

My husband and I took a short break at Highlands to enjoy our wedding anniversary. From the welcome by Ruben to the check-out by Lauren, our weekend was made very special by attention to detail, fantastic service, a beautiful luxury room and a wonderfully warm atmosphere. I would recommend this grand house to anyone (we also enjoyed the added attention... More

Was this review helpful? Yes 1
Management response:
27 June 2012

Dear Guest, thank you so much for taking the trouble to write your review, our staff are really chuffed when their service is so appreciated and of course so am I, as for Honey the cat...she takes it all in her stride. We'd love to welcome you back tio Highlands for another anniversary perhaps. Many thanks again. More

 
 
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Additional Information about Highlands Country House

Also Known As:
Highlands Country Hotel
Address: 36 Tennant Road, Kenilworth 7708, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Kenilworth
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Kenilworth
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Highlands Country House is the perfect venue for your weekend away, well deserved holiday, intimate wedding or even that (second) honeymoon. At Highlands a warm friendly welcome awaits you where good old fashioned excellent service is the order of the day. 14 individually appointed rooms are generously proportioned and all en-suite. Meals are individually prepared by the resident chef and the menu changes daily to suite your wishes. On request we can even host your own private dinner party, complete with place names, flowers and all the trimmings. Built in 1900, the Sir Herbert Baker house is set in the peaceful surroundings of formal gardens which boast 2 pools, a private spa and many secluded areas to relax and enjoy this home from home retreat. Afternoon tea is served at the pool or in the conservatory and of course the scones are homemade. Loose yourself in a book in the library or lounge or catch up on the news from home on the guest PC. Retire to your freshly made room and chill..... before dining in or out (of course we can arrange the transport), enjoy a pre-dinner drink in the bar or on the terrace and feel yourself transported from the everyday to the extra special. Highlands Country House - country tranquility in the heart of Cape Town. ... more   less 
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Highlands Country House
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices