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All 1 Albrighton hotels »

Mercure Shrewsbury Albrighton Hall Hotel and Spa

4.0 of 5
Ellesmere Road, Albrighton SY4 3AG, England
Hotel amenities
Ranked #1 of 1 hotels in Albrighton
4.0 of 5 stars 377 Reviews
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377 reviews from our community

What travellers say about this hotel
  • Very good(20)
  • Evening meals(13)
  • Steam room(9)
  • First nights(8)
  • Leisure facilities(7)
  • Staff were friendly(7)
  • Lovely grounds(6)
  • Car park(6)
  • Main building(5)
  • School Masters House(3)
Traveller rating
    160
    116
    37
    34
    30
Only show reviews for Family (70) | Couples (199) | Business (32)
Date Rating
mesher75
2 reviews
4 of 5 stars Reviewed 20 February 2012 NEW

We stayed here for 2 nights in a junior suite in the new extension overlooking the garden and pond. The room was very big and modern . We had a afternoon in the spa which was very nice and relaxing. Only downside was only got checked in about 4pm as the room wasn't cleaned was provided with free drink whilst... More

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louinthechapel
Cheshire
2 reviews
5 of 5 stars Reviewed 18 February 2012 NEW

Stayed with my 3 year old daughter and parents and enjoyed wonderful time in swimming pool. Had good meal in the bar, although quite expensive. Family room was very spacious although i had requested that my parents be on the same floor as us. Apparently this wasn't possible. Overall would recommend to others - think we were lucky to pay... More

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ClaraM
North Wales
Contributor
18 reviews
63 helpful votes
4 of 5 stars Reviewed 17 February 2012 NEW

My husband and I stayed here for Valentine's night. We got a good value deal through Accor which included a three course dinner, bed and breakfast. We had wanted to visit Shrewsbury and enjoyed a few hours wandering around this pretty town before arriving at the hotel. A lovely young lady called Laura welcomed us. She was professional, friendly and... More

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hoseason
South Wales
Senior Reviewer
8 reviews
4 helpful votes
4 of 5 stars Reviewed 16 February 2012 NEW
1
person found this review helpful

Mu husband and I stayed here last week for R&R and to meet with my sister. rooms were very nice, no issues, staff could not have been more helpful, in a good location. Breakfast was really nice, but I was frustrated that you had to stand and wait to make toast in one of those machines that go around and... More

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Dakog
Oxford, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

What a great day to spend a couple of relaxing days. I was welcomed at reception as if they were waiting for me and was helped with luggage to my room . We made bookings for both nights in the restaurant and it was splendid. The bar was packed with other guests and had great atmosphere . the live fire... More

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Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
13 February 2012

Dear Guest, Thank you, so much for adding your lovely feedback to Tripadvisor. The staff and I very much appreciate this. We are so pleased to see that you enjoyed your recent stay at Albrighton Hall Hotel & Spa, and we look forward to welcoming back in the very near future. Kind regards Jane Peach Front Office Manager More

HotelCustomer_12
London, United Kingdom
Contributor
11 reviews
1 helpful vote
1 of 5 stars Reviewed 10 February 2012

I was thoroughly disappointed with my stay at the Albrighton Hall hotel. There was stains from a leaking ceiling upon my arrval and a dirty towel left for me. Despite this apparently being a 4 star hotel, wi-fi is not included and they charge an eye watering £40 extra for it! The shower in my room first spirted out ice... More

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Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
13 February 2012

Dear Guest, Thank you, for your feedback. We did speak with you at length regarding your issues during your recent stay at Albrighton Hall Hotel and we feel that we did everything possible to ensure that your stay was enjoyable. The complimentary upgrade to a privilege room for five nights was given to you as a gesture of goodwill, which... More

martinreddy
Solihull, United Kingdom
Senior Reviewer
6 reviews
6 helpful votes
4 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

My wife and I spent two nights here as part of a Red Letter Day package. The hotel is impressive and our room overlooked the lake and lawns. The room, although small, was very well equipped and the bed was one of the most comfortable I have slept in. We had breakfasts and evening meals and the food, presentation and... More

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Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, I’m so glad that you had an enjoyable time during your recent stay at Albrighton Hall Hotel & Spa in Shrewsbury. I will of course pass on your lovely comments to the staff. It is always a pleasure to receive lovely comments from valued customers. I do hope we have the opportunity to welcome you back in the... More

Alan_W186225
Cambridge, United Kingdom
1 review
2 helpful votes
2 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

This bedroom is more like a broom cupboard. There were LOTS of water stains running down the wall paper; the window did not open, paint was peeling off the window cill and when you need to sit down on the toilet in the very small bathroom you might find it difficult with the radiator in the way. And as for... More

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Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, Please allow me to offer my full apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Albrighton Hall Hotel & Spa in Shrewsbury some time in the future. Do feel free to call me on 01939 291000 or email me on h6629@accor.com to discuss further. Kind... More

RodatAlbrighton
Albrighton, United Kingdom
2 reviews
2 helpful votes
2 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We stayed one night in this very impressive building set in beatiful grounds with small lake and lawns and were given a room with 4 poster bed. We booked a table in their restaurant and after a trip to their swimming pool and my wife having spa trreatment sat down to eat. We sent back the carafe of water as... More

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Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, I’m delighted you enjoyed your stay. Please rest assured that I will take note of your comments regarding the restaurant service and quality of food and these matters will be addressed. I hope we can welcome you back to the Albrighton Hall Hotel & Spa in Shrewsbury very soon. Kind regards Jane Peach Front Office Manager More

John N
Reading, United Kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

A lovely entrance, reception and great room. Breakfast good, can't comment on dinner as we ate out. After which we returned to the hotel and had a drink in the bar. The bar is very odd and completely out of keeping with the rest of the hotel. Looks like a "contemporary design" advocate ripped out the old wood panelling and... More

Was this review helpful? Yes
Nick Hughes, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review
7 February 2012

Dear Guest, The Staff and I very much appreciate your kind words, and we’re glad to have been part of your stay. We look forward to welcoming you back at Albrighton Hall Hotel & Spa in Shrewsbury in the near future. Kind regards Jane Peach Front Office Manager More

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Mercure Shrewsbury Albrighton Hall Hotel and Spa Also Known As

  • Mercure Albrighton Hall Hotel Shrewsbury
  • Albrighton Hall Hotel
  • Accor Albrighton Hall Hotel Shrewsbury
Address: Ellesmere Road, Albrighton SY4 3AG, England

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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