I recently stayed at the Shangri La and was impressed by the friendliness of the staff. They were all very professional and helpful. We got an upgrade on check in and my little one was given a stuffed toy as a welcome gift, which was a nice touch. There is a nice indoor pool and a large gym. My only... More

My wife and I have stayed at the Shangri-La, Sydney four times now and each time we go back, everything about the hotel gets better! The rooms, facilities and staff are second to none. One of the most comfortable king beds we have had the pleasure of sleeping in. The rooms are very clean and best of all, very quiet.... More

We got great rooms with harbor views and experienced excellent service. I loved the padded wide window sills where you could relax and enjoy the stunning views. Only suggestions for improvement: the card beside the bed suggesting you choose not to have your linen changed daily sounded cheap not green. And PLEASE can we have a separate sheet and doona... More

The hotel is located in a great part of town. We had excellent views from our high floor room. Outstanding breakfast buffet. Superbly comfortable beds and great service by a well trained attentive staff. More

This large high-rise hotel is located in the heart of the Rocks and Circular Quay. We chose a room on the 29th floor with a view of the harbor, which was outstanding. The room was large, clean and the staff attentive, but the bed was very uncomfortable (a "King" was really two twin badly-worn mattresses). Although the room was cool,... More

The only hotel you should consider in Sydney. It is a 5-star experience in every aspect, from the room and staff to its proximity to the harbor and The Rocks. More

As the title implies- it's ok. Compared to other Shangri-la properties; it's in need of a bit of an update. I personally think you can get alot more for your money. For instance the Quay West next door- the Quay Grand up the road or even the Four Seasons has a bit of an edge on this property. The rooms... More

On arrival our car was taken to get parked before booking we did not see anything regarding parking be warned cost 60 dollars for 1 night parking. It's close within walking distance to opera house and quay side drinks expensive as all hotels are. Rooms are nice but if you like a hard bed sorry these are soft memory foam... More

Stayed there for two nights in a suite with a fantastic view overlooking Harbour Bridge and the Opera House. The service was excellent and the Horizon Club with breakfast, five o'clock tea and drinks and canapees in the afternoon was great. Will absolutely stay there again! More