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Four Points by Sheraton Darling Harbour

4.0 of 5
161 Sussex St., Sydney, New South Wales 2000, Australia
Hotel amenities
Ranked #31 of 220 hotels in Sydney
4.0 of 5 stars 711 Reviews
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711 reviews from our community

What travellers say about this hotel
  • Great location(22)
  • Short walk(14)
  • Circular quay(8)
  • Opera house(7)
  • Friendly and helpful(6)
  • Very good(6)
  • King size bed(6)
  • Buffet breakfast(6)
  • City view room(5)
  • Hotel staff(5)
Traveller rating
    222
    325
    107
    41
    15
Only show reviews for Family (69) | Couples (269) | Business (151)
Date Rating
lancashirelass002
Pickering
Reviewer
5 reviews
7 helpful votes
5 of 5 stars Reviewed 5 February 2012

I stayed here for 2 weeks on business and this was an excellent location for both business and pleasure. I found all the staff friendly and the place was always spotless. The gym was well equipped and there was lots to do in the area. Tony the concierge was excellent and he brightened up my morning daily! More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
6 February 2012

Dear lancashirelass002, Thank you for your great review!. Indeed, we have an excellent and convenient location in Sydney and close to Darling Harbour where you can find some exciting local attractions and dining/entertainment venues. Thank you also for the kind words you mentioned on our associates’ fine service. I’ll make sure to share with Tony and the whole team your... More

Goldenwords
Burnley, Lancs
Top Contributor
53 reviews
101 helpful votes
5 of 5 stars Reviewed 5 February 2012

Having arrived from an overnight flight from Singapore and be able to check in and also offered an upgrade to a Maritime Studio we were very impressed by the service offered. As the previous review has said the views are very good, the room offered everything you could wish for. Service in the restaurant both at breakfast and evening time... More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
6 February 2012

Dear Goldenwords, I was thrilled to read your excellent review of our hotel and thank you for sharing it online. It is reassuring when we receive such great feedback and learn that we have met our guests’ expectations. At the Four Points, we are committed to service excellence and to continuously making improvements to enhance our guest comfort and experience.... More

Ime B
New South Wales, Australia
2 reviews
4 of 5 stars Reviewed 5 February 2012

We stayed there for a night but will definitely come back again. Staffs are nice and helpful. Clean room and bathroom. Buffet breakfast was great. Very close to Darling Harbour. Wi-fi is very good in reception area but not in the rooms though. More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
7 February 2012

Dear Ime B, Thank you for your favourable review. I am happy to hear that we have met your expectations during your stay at our hotel and appreciate the kind words you mentioned on our associates. I note your comments on Wifi which is currently provided complimentary in our lobby area. We are continuously making improvements to enhance and uncomplicate... More

Jonker_Jan
Adelaide, Australia
Senior Contributor
24 reviews
7 helpful votes
4 of 5 stars Reviewed 4 February 2012

A pretty non-descript business hotel. Well appointed rooms, reasonable price for down town Sydney. Breakfast not cheap, but the buffet has a larger than normal selection of breakfast choices. all in all pretty good. More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
6 February 2012

Dear Jonker_Jan,, Thank you for your favourable comments. I am happy to know that were pleased with your overall stay at our hotel, We are committed to continuously making improvements to enhance our guest experience and benchmark ourselves with other hotels in similar category to remain competitive Again, thanks for the feedback and we look forward to welcoming you back... More

MazSolihull
UK
Senior Contributor
34 reviews
20 helpful votes
5 of 5 stars Reviewed 4 February 2012

On arrival were upgraded to a suite, marvelous, Lounge with sofa, chair, TV, kitchenette and desk, floor to ceiling windows over looking Darling harbour,the bedroom was also large with a TV and windows over looking Darling Harbour. A seperate dressing room and large bathroom. The service was second to none, staff, food and facilities were excellent. Access to Darling Harbour... More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
6 February 2012

Dear Mazsolihull, Thank you for your excellent review and sharing it on Tripadvisor. I was delighted to hear that you enjoyed your upgraded room and you were pleased with our facilities and services. It is encouraging when we receive such wonderful feedback and learn that we have met our guests’ expectations. At the Four Points, we are committed to service... More

sydneyshopgirl
Sydney, Australia
Contributor
20 reviews
16 helpful votes
4 of 5 stars Reviewed 3 February 2012

My husband and I stayed at the Four Points Darling Harbour this weekend for a bit of a weekend getaway in our home city. It was a relaxing CBD stay and good value. Pros: - large 24 hour gym with good range of equipment - well priced parking option across the road - complimentary take away coffee and juice counter... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
6 February 2012

Dear Sydneyshopgirl, Thank you for your review. It is pleasing to hear that your overall stay was comfortable and relaxing and we have met your expectations on most aspects of your stay. At the Four Points, we care about our guests and endeavour every effort to ensure their stay is a great experience for them. Thank you also for your... More

JacsDumbarton
Glasgow, United Kingdom
Contributor
15 reviews
9 helpful votes
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The room andante bathroom was clean, huge plasma screen tv which I didn't use but it's there if you need one. to be honest I didn't use much else of the facilities so cannot comment on breakfast/food etc. There is wifi in the reception area but not in the rooms. Location is 5 minutes from darling harbour with by access... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
3 February 2012

Dear JacsDumbarton, Thank you for your review. I am pleased to learn that you enjoyed our great and convenient location and the helpful service of our associates. I note your comments concerning wifi and be assured this is being included in our future plans and upgrades to our product and services. We look forward to welcoming you back to the... More

bongoey
Melbourne, Australia
Senior Reviewer
9 reviews
39 helpful votes
4 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

Spent a few nights here on a business trip in Nov 2011 and enjoyed it, walking distance from the great food at Darling Harbour. Also only a 10min walk to Pitt St and George St so didn't have to worry about getting a taxi if you were headed into the heart of the city. Closest station was Wynyard but that... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
3 February 2012

Dear Bongoey, Thank you for your review and for staying at the Four Points by Sheraton Sydney. I am pleased to hear that you enjoyed your stay and our excellent and convenient location. I note your remarks concerning your breakfast experience. I have taken your comments on board and shared them with our Executive Chef and Food & Beverage Manager... More

Heron2
Sydney Australia
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 31 January 2012

My wife and i stayed here for three nights to celebrate Australia Day. We chose this hotel because of its location being close to Darling Harbour. The location is the best thing about this hotel as it is only a minutes walk to cockle bay restauarants and the shops of Darling Harbour. We booked a Deluxe harbour view room which... More

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FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
1 February 2012

Dear Heron2, What a great feedback! I was thrilled to read your kind review and learn that we have met your expectations on all aspects of your stay. Indeed, we are fortunate to have a great location in Sydney, close to many local attractions, shopping, dining and entertainment venues, and an excellent team who are focused on service excellence and... More

Kate2507
Paradise Point, Australia
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

We stayed in this hotel on a 3 night special deal. We were given a room with a king bed on the 10th floor with a fabulous view over Darling Harbour which was great as the Australia Day celebrations including fireworks, were on the day we arrived. The location on the east side of Darling Harbour is also very convenient... More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Darling Harbour, responded to this review
1 February 2012

Dear Kate2507, Thank you for your favourable comments and sharing them online. I am delighted that you enjoyed your room including the view and the fantastic display of fireworks at Darling Harbour during your stay. Hope you were able to see as well the other exciting festivities and events surrounding Darling Harbour during Australia Day. We are fortunate indeed to... More

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Four Points by Sheraton Darling Harbour Also Known As

  • Four Points Darling Harbour
  • Four Points Sydney
  • Sheraton Sydney
  • Sydney Four Points
  • Sydney Sheraton
Address: 161 Sussex St., Sydney, New South Wales 2000, Australia

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