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Astral Tower and Residences

5.0 of 5
80 Pyrmont Street | Pyrmont, Sydney, New South Wales 2009, Australia (Formerly Star City)
Hotel amenities
Ranked #53 of 220 hotels in Sydney
4.0 of 5 stars 203 Reviews
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203 reviews from our community

What travellers say about this hotel
  • Darling Harbour(19)
  • Bedroom apartment(15)
  • Very clean(8)
  • Pool area(7)
  • Light rail(6)
  • Buffet breakfast(5)
  • Short walk(5)
  • King size bed(4)
  • Would definately stay(3)
Traveller rating
    102
    57
    23
    12
    9
Only show reviews for Family (65) | Couples (50) | Business (21)
Date Rating
beyondblonde
Sydney, Australia
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 16 January 2012

I have stayed at Astral towers 3 times within the last 12 months and each time i go back it just gets better. The staff are super polite and helpful - after my partner lost his car keys somewhere within this extremley large establishment the night before check out, staff stopped at nothing to assist him with finding them (we... More

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dreamsaremadeofthis
Adelaide, Australia
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 13 January 2012

Just returned from 2 nights in a 3 bedroom apartment. Nice view of Darling Harbour alongside cranes & construction. Rooms were clean & well appointed, however had booked for 2 adults & 4 kids but only had 4 towels. Like others, discovered that pool was temporarily unavailable only when we asked to use it.Given the number of comments about this,... More

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Imadog
2 reviews
2 of 5 stars Reviewed 5 January 2012

We booked into Astral for a few days of enjoying our city as tourists and spend time by the pool. Unbeknownst by us, especially because the reservation agent neglected to tell us, the pool is closed and will be for another 2 years. Unfortunately, we were unable to find another room in the city suitable otherwise we would have checked... More

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soo_what
sydney
Senior Reviewer
8 reviews
6 helpful votes
4 of 5 stars Reviewed 17 December 2011
2
people found this review helpful

After my last stay I said I would never go back but I thought Id give The Star one more chance. After the disappoint of the last stay I booked into the cheaper of the 2 bedroom apartments going for a Pyrmont view room so I wasn't expecting much this time I just needed a place to stay for one... More

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maud_cyril
Brisbane, Australia
Contributor
15 reviews
13 helpful votes
4 of 5 stars Reviewed 1 December 2011

Huge room and comfy bed although a little hard for my liking. Pillow menu which is a nice touch. Servicing of the room was a bit shabby, nothing replaced even though it was obvious we had used all the tea (maybe they just didn't check). Stayed 3 nights and ended up leaving little notes around the room e.g please replenish... More

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Gary D
Tweed Heads, Australia
1 review
1 helpful vote
1 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I once again got caught by the Wotif scenario. One should ask wot if the room is not up to scratch WOT DO YOU DO. I paid $1128 for 2 nights on Wotif. Got to the room and I can assure you that it is not a $564 per night deal and no breakfast. I queried this at the desk... More

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margsch
Australia
Contributor
14 reviews
12 helpful votes
5 of 5 stars Reviewed 30 September 2011
2
people found this review helpful

I spent 1 night here, the room and bathroom were very clean, bed comfortable. When I checked in was told I had been upgraded to a 2 bedroom apartment which was a "smoking" apartment, I requested to be given a nonsmoking room in the Hotel, I probably should have mentioned this when checking in.. My room was quiet but I... More

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Bianca Elysee, Customer Insights Manager at Astral Tower and Residences, responded to this review
4 October 2011

Hello margsch, I'm glad you had an enjoyable stay with us and that you were offered a room upgrade when you checked in. Apologies that the room you were upgraded to was a 'smoking' room but I hope the overall experience was a positive one. I'm happy to hear you were not impacted by construction noise – when we are... More

Petros14
2 reviews
2 of 5 stars Reviewed 23 September 2011

Just finished 3 nights in a " harbour view" should be called " harbour glimpse" through the construction and poles. They won't advise you they are doing a major re-construction, thar includes the pool you can't use. When we approached them at the desk to see if we could make some approach to see what we can do to amend... More

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Bianca Elysee, Guest Relations Manager at Astral Tower and Residences, responded to this review
26 September 2011

Hello Petros 14 I’m sorry that your recent experience with us was not a positive one, starting with the room type you booked not meeting your expectations. The Star has been undergoing significant renovations for almost 3 years and it is unfortunate that this does have an unpredictable impact on the views from our harbour view rooms. As to your... More

soo_what
sydney
Senior Reviewer
8 reviews
6 helpful votes
1 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

STAY AWAY! Noisy, city View 2 bedroom apartment is now looking straight over a construction site, with work starting at 7am on at Saturday morning after being told that construction had all but finished. Thank God only stayed one night would have been a more peaceful sleep staying at central station, with loud arguments in hallways, levels above throwing empty... More

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Bianca Elysee, Guest Relations Manager at Astral Tower and Residences, responded to this review
25 September 2011

Hello soo_what I’m sorry to read that you didn’t have an enjoyable stay with us. You’ll have read in the media that the The Star (formerly known as Star City) has been undergoing extensive renovations for almost three years and that the major part of these renovations is now almost complete. During this period we’ve instructed the builders not to... More

Sue_Coupe
Sydney, Australia
Reviewer
3 reviews
9 helpful votes
1 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

It was our 1st wedding anniversary and I booked a "Harbour View Room" ($560 per night room only) 3 months in advance. I made particular mention of the special reason we had decided to stay at Star City and that we had dinner reservations. When we were shown to our room we were so disappointed - a small, dark room... More

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Bianca Elysee, Guest Relations Manager at Astral Tower and Residences, responded to this review
26 September 2011

Hello Sue_Coupe I’m disappointed to read that you didn't enjoy your recent stay with us, particularly on such a special occasion as your 1st wedding anniversary. I can assure you it’s not our intention to hide the fact that The Star is undergoing significant renovations which have been widely publicised in the media. Having spoken with the manager on duty... More

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Astral Tower and Residences Also Known As

  • Star City Sydney
  • Star City Hotel Sydney
  • City Star Sydney
Address: 80 Pyrmont Street | Pyrmont, Sydney, New South Wales 2009, Australia (Formerly Star City)

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