I have stayed here many times and never failed to enjoy the experience (including one stellar 4-day stay over NYE 2000). We usually stay in a room on the top floor on the southwest corner, with a great view over the western harbour down to Parramatta and the Blue Mountains. Staff are absolutely top notch, friendly and helpful as only... More

Having stayed in Sydney a few times now, I think the Rocks area is my prefered location to stay. The hotel was beautiful, the staff very attentive. As we were only staying two nights ( a follow on stay after Canberra) I chose a standard city view room, which was very well appointed and spacious, and of great importance impeccably... More

Although The Observatory is not in the best location in Sydney, it's not too far to walk to The Rocks or the city. The room we had was very large by Sydney standards, it was facing the road but the double glazed window we heard very little. The service was the outstanding point for me. Nothing was too much trouble... More

We spent 3 nights in a deluxe water view room. The view wasn't great being of cruise ships in port but it was the quieter side of the hotel which is good in a city. We had a couple of maintenance issues with our room but these well dealt with quickly. The hotel was very comfortable, the ambiance was relaxed... More

Our 2 night stay at The Observatory was a really nice experience however for the price and stars we didnt expect DVD players we had to tap to load a disc and water dripping over our shoes in the closet. A call to front desk got us a brief " sorry, we will check it out later" and water was... More

We had booked the hotel months in advance, and got a call 2 days before we were about to arrive that the hotel was overbooked and we had to stay at another hotel for our last two days of the stay. We were supposed to stay there for five nights and to have to move after just three nights was... More

Have to admit we were a bit reluctant about choosing the Observatory due to the big difference in price compare to the “big name” hotels. I understand, must of them do offer harbor view, but even though we like to splurge from time to time in our hotel choices, we decided we wouldn’t spend that much time in front of... More

We had a fairly disappointing time at Observatory. My girlfriend booked the room for the last night of our holiday together before we each headed back to our seperate cities. She booked (and paid) via a last minute website and selected a Superior King Room. When we checked in at 11pm (late flight) we were told we had been given... More

The rooms were immaculate, the service efficient and the location is superb. Loved the hotel, loved this city More