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PARKROYAL Darling Harbour Sydney Hotel Reviews, Sydney

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PARKROYAL Darling Harbour Sydney

4.5 of 5
150 Day St, Sydney, New South Wales 2000, Australia (Chinatown)
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PARKROYAL Darling Harbour Sydney
121 traveller photos
Ranked #45 of 189 hotels in Sydney
4.0 of 5 stars 431 Reviews
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431 reviews from our community

Traveller rating
    140
    186
    74
    23
    8
See reviews for
Families
86
 
Couples
155
 
Solo
15
 
Business
87
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“A HOME AWAY FROM HOME”
5 of 5 stars Reviewed 21 May 2013 NEW

After the very friendly and professional welcome by Trish at the check-in counter and the great assistance by a skilled concierge, we experienced a trouble-free and very comfortable stay at this outstanding hotel. If one can appreciate a secure, quiet, extremely comfortable and overall very accommodating and centrally located hotel… this is the place to be!

Was this review helpful? Yes
Melbourne, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Within walking distance of Darling Harbour and City”
4 of 5 stars Reviewed 19 May 2013 NEW

Arrived Saturday 11th May for 7nights. Greeted by doorman and our bags taken to room as we completed check-in. Staff friendly and helpful. King room on 7th floor looking out towards city,room spacious and fresh from recent update. Very little traffic noise Very comfortable. Only disappointment was VERY small screen TV for a king size room. The breakfast buffet was... More

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Sydney Central
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“GOOD PLACE TO CHECK OUT DARLING HARBOUR”
3 of 5 stars Reviewed 13 May 2013

Booked in for two nights stay (thursday and friday). Greeted by lovely fellow at luggage stand who promptly took our bags. I went in to counter and gave our name, but our room wasnt ready. Not a problem, went and looked around harbour and they rang us an hour later and said room was ready. Very happy with all this... More

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Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
16 May 2013

Dear Joan H, Thank you for reviewing your most recent stay with us here at PARKROYAL Darling Harbour. I am sorry to see that there were some service shortfalls in your stay, which I will follow up promptly with the department heads. It was pleasing to read that you were happy with the level of service that you received by... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Excellent getaway for the weekend if you want to stay in the city”
3 of 5 stars Reviewed 9 May 2013

Came here with my partner for a weekend away from home. Checked in on Friday night at around 8pm. There were three receptionists hanging around but one walked away when she saw us and the other two were too busy chatting or answering the phone. After 25 minutes of waiting, finally got our room. (we were the only guests there... More

Was this review helpful? Yes 1
See 2 more reviews by PrincessRubyT for Sydney
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
16 May 2013

Dear PrincessRubyT, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I do apologise for the service shortfalls that you experienced during your... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great refresh!”
5 of 5 stars Reviewed 9 May 2013 via mobile

Very impressed with the new look and feel. Rooms have a great modern look and quality to them. Appreciated the upgrade to the Club floor. Great to have a buffet breakfast with fresh food! Excellent selection to choose from. Very convenient for my meetings at Darling Harbour and significantly better than the Four Points just down the road. May not... More

Was this review helpful? Yes 1
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
14 May 2013

Dear Bruno B, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to hear of your positive experiences at the... More

Geelong, Victoria, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Below expectations”
3 of 5 stars Reviewed 8 May 2013 via mobile

Booked a 3 night stay here primarily based on their location, 5 mins walk to Darling Harbour. Arrived mid morning and were able to check in which was a bonus. Our room was on the first floor overlooking the street, basic and very roomy but a little noisy and very dark and dingy due to the location of the window.... More

Was this review helpful? Yes 1
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
14 May 2013

Dear Claire C, Thank you for taking the time to write an online review from your most recent stay at the PARKROYAL Darling Harbour. These reviews are an invaluable source of information and allow us to improve our standards and service. I was sorry to hear that you were disappointed with our facilities. You will also find that most hotels... More

Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
“Absolutely fantastic!”
5 of 5 stars Reviewed 4 May 2013 via mobile

We stayed here for a weekend mini break and chose the club room. Upgraded to a harbour view room by staff, the room was lovely and spacious,bathroom clean and the shower had a terrific waterfall head on it. Access to the club room was included and with complimentary drinks and hot/cold canapes from 5-8.30 you really need to eat out!... More

Was this review helpful? Yes 1
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
6 May 2013

Dear Suzieq3344, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to hear of your positive experiences at the hotel.... More

Perth
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Great location, friendly staff”
5 of 5 stars Reviewed 4 May 2013

This was my first time to Sydney so was unsure of where to stay, transport etc. Glad I stayed at Parkroyal Darling Harbour. Short stroll from beautiful Cockle Bay and it's restaurants, bars, the ferry. 5 minute walk from Sydney CBD; 20 minute walk from The Rocks. Clean, quiet, modern hotel with friendly staff. I would definitely recommend Parkroyal and... More

Was this review helpful? Yes 1
See 4 more reviews by Nicole W for Sydney
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
6 May 2013

Dear Nicole W, Thank you so much for highlighting our excellent location - PARKROYAL Darling Harbour is definitely in the heart of Sydney and located nearby to some of Sydney's premier attractions. I was pleased to note that you found our facilities and services excellent, we have an ongoing commitment to Creating Memorable Hotel Experiences for all of our guests.... More

Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
“Great location and stay”
4 of 5 stars Reviewed 3 May 2013

A fantastic stay close to Darling Harbour and rail networks. Comfortable room (although problems with TV reception - Park Royal are in process of upgrading all TVs), great breakfast buffet, extremely helpful staff

Was this review helpful? Yes 1
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
6 May 2013

Dear PeterKiwi, Thank you for reviewing your most recent stay with us here at PARKROYAL Darling Harbour. I am delighted to read that you appreciated our great location as well as our newly refurbished rooms which we are very proud of. Thank you also for highlighting the fact that we are upgrading our TV's. In the coming months, we will... More

Saffron Walden, United Kingdom
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
“Good Business Stay, Excellent Location”
4 of 5 stars Reviewed 1 May 2013

I stayed at the ParkRoyal Darling Harbour for 4 nights, and would recommend it for comfort and location. Its right on the harbour, near Cockle Bay wharf, and about 20 minutes walk from the Rocks shopping district and the Sydney Opera House and Botanical Gardens. Lots of restaurants, bars, tourist attractions and a cinema nearby, so plenty to occupy right... More

Was this review helpful? Yes 1
Craig B, General Manager at PARKROYAL Darling Harbour Sydney, responded to this review
2 May 2013

Dear RockyJohnnyB, Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. I was pleased to hear of your positive experiences at the hotel.... More

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Hotel Summarization (Beta)

What travellers say

  • “Great location” (9)
  • “Park royal” (7)
  • “Very clean” (6)
  • “Room service” (6)
  • “Double beds” (6)
  • “Very good” (5)
  • “Short walk” (4)
  • “Staff were friendly” (4)
  • “Buffet breakfast” (3)

What travellers search

  • park royal darling harbour sydney
  • crowne plaza darling harbour reviews

Additional Information about PARKROYAL Darling Harbour Sydney

Address: 150 Day St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Chinatown
Amenities:
Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#20 Family Hotels in Sydney
#31 Business Hotels in Sydney
#41 Luxury Hotels in Sydney
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Also Known As:
Parkroyal Darling Harbour Sydney Hotel
Parkroyal Darling Harbour Sydney Hotel Sydney

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PARKROYAL Darling Harbour Sydney
150 Day St
Sydney, New South Wales 2000
Australia
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