The Haven Inn was old, dirty and dingy. There is no courtyard breaky.. There is no clean linen. There are hairs on the pillows supplied complimentary. the bathroom comes with mould and scum-and a spa so dirty and stained I wouldn't wash my dog in! Dont do it!!! More

Absolutely disgustingly dirty, nothing works properly, rude staff, and riddled with BED BUGS!!!!! The is no doubt that the website is false advertising. I can't believe that this place is even aloud to trade, obviously our regulatory bodies are not doing their job! More

I wish I had read all the reviews of this motel before I booked. I was happy at the time of booking because the motel looked beautiful on the website. What a difference it is in person. We arrived to no underground parking, when we inquired, the "receptionist" came out and grudgingly moved his own motorbike, and then we had... More

Great Location easy access to sydney however first night slamming doors all night by other unrully guests. second night same thing with yelling and screaming, swimming in the pool at 1am no one in reception to control guests. 2:45am the fire alarms activated in all rooms due to parties smoking? in lower floor all guests awoken and exited rooms all... More

staff not particularly helpful or friendly. door to our room was left open by the cleaners, staff didnt seem to care when we notified them, offered no apology. room ok but not very well maintained. More

3 of us just stayed in two rooms. Couldnt use the shower fist night. Neither safes worked. Rooms were dirty and bed bugs in one room! Sticky and stained carpets and walls. Key card for the room stopped working each day. Web site says there is a restaurant... Nope, were given a voucher for the cafe across the road. If... More

i left my family in the room while i went down stairs to complain and i was worried for thier safety while i was gone. i first said to the arrogant part owner of the place,that they were false advertising - the photos taken by themselves were taken with a fisheye lense which made the rooms look a lot bigger... More

We checked in for 2 nights (Mon & Tues) for $120 per night Superior Balcony View room. The room was clean, bathroom had been renovated but tap handle missing, soap dish falling off wall but clean. Has everything you need including the new digital tv. No lift so being on the top floor (3rd) is a bit difficult if you... More

I looked at the picture and thought it would be nice place to stay. Upon Arrival was not greeted at all by Gunwar the staff. He made you feel like you were not welcome. I had booked the accommodation and it said queen bed, single bed and pull out sofa but instead got a room with a bunk bed. We... More