I work for Compuware and I stayed at this property in early July, our room was prepared very nicely but the room service staff and the room service staff were very bubbly. As I was leaving my room down to catch a cab I hear a Asian lady yelling at her room service staff down the corridor, this poor girl... more

We're staying 6 nights at this hotel, and so far nothing has gone right: Day 1 – Check-in No bell service in sight from moment taxi arrive at hotel to check-in completion, so we lugged our luggage on our own to the room only to find the Do Not Disturb sign lighted up. Obviously key didn't work on the door,... more

I should have known after the on-line hotel reservation system didn't work and I had to resort to Wotif that this would not be my favourite stay! After an almost 10 min check-in while they searched for the booking housekeeping had to be called to set the bedding up properly as booked .i.e twin. The room was a 'Deluxe' which... more

Needed a break for the long weekend, but I couldn't go too far, so took my partner here. Found a great rate on the Hotel's website on Friday and checked in Saturday. Staff on check in very friendly (and smiling! unlike other hotels I've stayed recently). The Hotel is only two levels, so it is long an low, but the... more

I needed a short break but was unable to get out of Sydney. I highly recommend this hotel for a getaway as it is a Tranquil Luxury Romantic Oasis. There is an outdoor spa and swimming pool which leads into an indoor heated swimming pool. There is a restaurant overlooking a romantic lagoon with waterfalls creating a resort style atmosphere.... more

My Partner and i booked the romance and seduction package, we stayed 2 nights, we liked everything overall but lacked polish from the staff the little things that count. We liked the room, thought the spa bath was great, the bed was really comfy and the room was good. i didnt understand how they had a huge tv unit but... more

This hotel is quite large with a large courtyard area with pool and fountains and tennis court. Unfortunately it is quite outdated and does not appear to have proper upkeep. The rooms are average and in need of refurbishment. We stayed in an excutive suite with spa tub. The bath products are average and the size of the soaps is... more

Stayed here because my fathers wake was here - wish i didnt. after a very difficult day we were shown to rooms which reeked of mould/drains - complained and they sent around a man to spray air freshener!!! Complained again and were eventually moved - to a room where none of the lights worked! Complained again, and a maintenance man... more

We booked and stayed two nights, the room was very clean and comfortable. Check in was efficient and we were in our room in no time. There seemed to be plenty of staff however with conferences and a full house, the staff seemed to be stretched especially at breakfast. We planned to eat our meals in the restaurant however after... more