Never stay here. Hotel insists on pre-pay and will not refund for unused nights when rooms are horrible and unclean. Let's change that by boycotting this place. Unbelievable attitude and i can't believe they stay in biz...oh wait if they can get $$$ foir empty rooms then they can. Don't fool yourselves....

I check into the city hotel in sydney and the staff was drunk upon my arrival. I went up to my room and there were stains on the walls and carpets, with dust in all the shelves. I sat on the bed and immediately started itching, I pulled back the bedsheets and found hairs and bugs! I immediately went downstairs... More

We stayed from 27th May to 31st May. There is a City Hotel a few streets down, so do not get mixed up with the hotels. The staff were very polite and helpful. We had a good room, away from traffic. We could walk to EVERYWHERE. Excellent location! On the first day of our check in, the alarm went off... More

We stayed at the City Hotel for 2 nights whilst in Sydney for the Vivid Festival late May 2013. We found the reception staff to always be very friendly and helpful. The hotel itself if in a great spot and we walked everywhere.... down to Darling Harbour, back to Circular Quay and everywhere in between. The room was refurbished about... More

My friend and I stayed there last year not long after it first opened. The best things about this hotel is its location and price. In saying that, you get what you pay for. The room is small and basic, nothing fancy. It's clean and the bed is comfortable, we had good sleeps. The receptionist made us to pay CASH... More

Arrived early and the room was ready, Hotel better from inside than out. Great location for all of Sydney harbors,cruise trips,restaurants and pubs, The single room was small however if you know this it was a good room for one. looked at twin room and these had more space, i asked and got a quiet room no problem on arrival.It... More

This hotel and its staff are a total joke. Firstly, there were issues checking-in at the allocated time. OK, not such a big deal to wait half an hour past what was promised, but it just adds to the list of problems and with no proper waiting area or even enough chairs to sit on, it wasn't ideal. Then issues... More

The only good point about this hotel is the location. Arrived early in Sydney but couldn't check in until 2pm.Room overlooked Main Street and as the window was broken the noise prevented a good nights sleep. The night before we left we were awoken at 11pm to pay the bill for a night's garaging of our hire car,despite the fact... More

We decided to stay here because of the reasonable price for a city hotel and its proximity to the State Theatre. In these respects we were not disappointed. The room we were allocated was very small but had everything we needed...fine for a single night stay. The staff were friendly and helpful. Breakfast is not served there but there are... More