DoubleTree by Hilton Hotel Alice Springs

Address: 82 Barrett Drive, Alice Springs, Northern Territory 0870, Australia

Phone Number:

Region: Australia > Northern Territory > Red Centre > Alice Springs

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #11 of 15 hotels in Alice Springs

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: DoubleTree by Hilton Alice Springs is located 15km from Alice Springs Airport and 500 metres from Alice Springs Convention Centre and Lasseters Casino. The hotel is a 15 minute walk or 4-minute drive from the town centre and adjacent to Alice Springs Golf Club, ranked in the top 10 best desert golf courses in the world! Experience eco-friendly luxury at the DoubleTree by Hilton Alice Springs hotel with views of the MacDonnell Mountain Ranges. Explore the rugged West MacDonnell Ranges, with their dramatic gaps and gorges, and the nearby red sand dunes. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Travelocity, Hotels.com, Olotels, Priceline, Agoda, Venere, Room 77 and HotelsClick so you can book your DoubleTree by Hilton Hotel Alice Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

2010TimeTraveller

Melbourne, Australia

1 review

“Bypass”

Reviewed 18 June 2013 NEW

Booking our stay was easy, conformation was sent and all appeared ok and that's where our easy experience with Doubletree finished! On check-in it would have been good if the hotel provided what was booked instead of a debate on what they thought I would accept. The Alice to Fink races were on and I had a feeling the down... More

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Dear 2010TimeTraveller, I appreciate you taking the time to post on TripAdvisor. I apologise that there appears to have been some confusion upon check-in at the hotel. Our goal on every occasion is to provide guests with the best of the best when it comes to a great stay in Alice Springs. We offer garden and Mountain View room types... More

KrisMick7268

Senior Reviewer

7 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“Great Stay on 02.06.2013!!!!”

Reviewed 11 June 2013

First time I have stayed here (02/06/13) since it has become a Doubletree by Hilton. Was a great nights stay. My room was clean and bed was comfortable. The staff I dealt with were all friendly and polite and it was nice to see the General Manager on the front desk checking guests in/out. Although I was informed by a... More

See 3 more reviews by KrisMick7268 for Alice Springs

Dear KrisMick7268, Thank you for choosing to stay with us at DoubleTree by Hilton Alice Springs. I greatly appreciate the time you have taken to share feedback on TripAdvisor and am delighted to read that you thoroughly enjoyed your time with us. I do hope that we will be able to welcome you back to the hotel and Alice Springs... More

NickDC33

Washington DC, District of Columbia

Senior Contributor

36 reviews

17 hotel reviews

Reviews in 18 cities

34 helpful votes

“Best option in Alice Springs”

Given the competition and the price point at which this hotel sits, I don't see much reason for anyone who is on a hotel (v. hostel) budget to stay anywhere else in Alice Springs. Pros: Price - My rooms were $149/night, including a sumptuous breakfast the next morning. Didn't see any other hotels in the area for anything particularly less.... More

See 4 more reviews by NickDC33 for Alice Springs

Dear NickDC33, I appreciate you posting on TripAdvisor. It is pleasing to read that you enjoyed your time with us and visit to Alice Springs. Please be assured that we greatly value your feedback. I am pleased to advise that we are currently looking at how we can further improve the fitness centre facilities at the hotel. I do hope... More

BellynMimi

8 reviews

6 hotel reviews

Reviews in 7 cities

6 helpful votes

“Excellent Service”

Reviewed 10 June 2013 via mobile

Stayed for an overnight work trip a couple of weeks ago. All the staff were top notch and nothing was too much trouble. A warm welcome on arrival. Went to my room and wasn't happy because it was adjoining another room with a family and crying baby. I went back to reception and they couldn't do enough for me. Moved... More

Dear BellynMimi, Thank you for taking the time to share on TripAdvisor. It is truly pleasing to read that we were able to "WOW' you and ensure that your stay was an enjoyable one. We shall look forward to welcoming you back to Alice Springs and the DoubleTreeby Hilton in the not too distant future. Best regards, Clinton Farley General... More

xhlgette

Sydney, Australia

41 reviews

16 hotel reviews

Reviews in 16 cities

“Comfortable hotel in Alice”

Reviewed 7 June 2013

I stayed 3 nights for a work trip. Rooms are spacious, the king bed was comfortable. I paid $149 per night which was a good rate and felt like decent value for Alice. Staff were helpful. Is a little walk into town but not too far - about 15 mins. I would stay again.

Was this review helpful? Yes 1

Dear xhlgette, Thank you for your kind comments regarding your stay with us on your recent work trip. It is pleasing to read that we met your expectations. If Alice Springs is a regular visit for work, please do touch base with me directly via the hotel as I would love to discuss how we may better be able to... More

G S

Brisbane, Australia

22 reviews

Reviews in 8 cities

8 helpful votes

“Lovely Atmosphere”

Reviewed 6 June 2013

We stayed for 2 nights at Doubletree by Hilton. We had initially booked to stay at the Crowne Plaza but it had changed hands in the meantime. The atmosphere and location were brilliant!!!Staff were very helpful and friendly throughout our entire stay. When we checked in we were each given a chocolate chip cookie which was a lovely surprise! The... More

See 3 more reviews by G S for Alice Springs

Dear G S, Thank you for taking a few moments to share your recent experience on TripAdvisor. It is wonderful to read that you enjoyed your Trip on the Ghan and your accommodation in Alice Springs at DoubleTree by Hilton. I appreciate your comments regarding our breakfast buffet and are pleased to also let you know that we offer an... More

Robert H

32 reviews

12 hotel reviews

24 helpful votes

“Accommodation fine but system errors drove us crazy”

Reviewed 24 May 2013

We hired 3 rooms for 4 people making a documentary over a 5 day period. Day one, after our crew had dinner in the lobby bar I was chased at the front of the hotel as we were leaving by a waiter insistent that I had not paid the alcohol component of our bill. I had paid it yet had... More

Dear RobertH, I appreciate you taking the time to post on TripAdvisor and am sincerely sorry to read that we fell short of your expectations. As you have noted there was a change in management of the property on 1st May however this should by means be an excuse for not delivering a perfect guest experience. I greatly appreciate your... More

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Melb-girl13

Melbourne

Reviewer

3 reviews

“The best in Alice”

I can understand the criticisms of other reviewers who compare this to other Hilton Hotels (or five star hotels) in big cities around the world and say this is not up to standard. But this is Alice Springs, not Paris, and I feel allowances can to be made for that. If you compare it, instead, to what else is on... More

See 2 more reviews by Melb-girl13 for Alice Springs

Dear Melb-girl13, Many thanks for taking the time to review your recent stay with us on TripAdvisor. I appreciate your positive feedback and will ensure that this is shared with my team. Your feedback regarding WiFi in guest rooms is well noted and I can assure you that this is something on the top of my list to review. The... More

liz160764

Hastings, United Kingdom

39 reviews

19 hotel reviews

Reviews in 23 cities

“Night before The Ghan”

Reviewed 20 May 2013

We spent 1 night here before boarding The Ghan and 1 night after our Red Centre tour before flying home. Arrived in the morning on cross over day from Crowne Plaza to Hilton Double Tree. The Reception were having problems with the new computer system and though we would have to wait 2 or 3 hours before we could book... More

Dear liz160764, Thank you for choosing to stay with us at DoubleTree by Hilton Alice Springs prior to your trip on the Ghan and following your visit to the Red Centre. It is pleasing to read that you found our team friendly, especially at breakfast. I will ensure that this feedback is passed on to the team. Following your stay,... More

David W

5 reviews

7 helpful votes

“Not Hilton standard”

I agree with recent posted reviews. The place needs a lot of work. It looks and feels tired, but has just switched over to Hilton management. We ate at the in house café. Lots of drinkers/diners and a good atmosphere. The meal was a disaster. Thai fish balls were rubber and returned. The other tasters hardly any better. We then... More

Dear David W, Many thanks for taking the time on TripAdvisor. I am sorry to read that we fell short of your expectations on this occasion. As you have noted, we recently converted the property to DoubleTree by Hilton and are currently intensively retraining hotel team members to deliver the level of service you have come to expect at one... More

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DoubleTree by Hilton Hotel Alice Springs Reviews, Alice Springs

18 reviews from our community

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