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All 86 Brisbane accommodations

iStay River City

4.5 of 5
79 Albert St, Brisbane, Queensland 4000, Australia
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iStay River City
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146 reviews from our community

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Date Rating
Taupo, New Zealand
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 June 2013

Apartment needed refurbishment, although kitchen was quite new, but bathroom, especially shower area was very dated and grubby. Lounge furniture and curtains were stained. There was only 1 spare pillow, no hairdryer, batteries missing from TV remote, and waste disposal unit was blocked and smelly. We were refused another pillow (although after further discussion with staff we were finally provided... More

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victoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 June 2013

Hi we stayed in a 2 bedroom apartment for two nights. It was clean and had everything we needed. Beds were Devine had a great night sleep. Close to everything we jumped on the city hopper boat at the end of Mary st and went to south bank. Great !

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Singapore
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 June 2013

We stayed at iStay from 14th May 2013 to 19th May 2013. Overall it was a pleasant stay as it was nicely situated at Albert street. One minute walk to catch the Free Red loop bus to many places of interest like the Eagle pier , King George Square , Wheel of Brisbane etc. We stayed on the 25th floor... More

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See 4 more reviews by PearlynSingapore for Brisbane
Hotel M, Manager at iStay River City, responded to this review
12 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, iStay River City is very central to all your needs. I was really pleased that reception was able to arrange your apartment to be ready upon your early arrival. We are currently going through a refurbishment which is scheduled to be completed early August... More

Sydney
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 June 2013

This was the 2nd choice made by my girlfriend who wanted to be in a certain locality for business. The 1st choice had "plenty of rooms" that booked out in 3 days so move on to 2nd choice. My friend is a bargainer and she stated that it was only worth what she paid, not what appeared on the website.... More

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See 2 more reviews by Allisbella for Brisbane
Hotel M, Manager at iStay River City, responded to this review
3 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, I am glad to read that you found our apartments well equipped and centrally located to all Brisbane has to offer and I was especially glad to hear that you found the reception staff extremely helpful; I will pass your kind words on them.... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 28 May 2013

Booked this supposedly 4.5 star apartments through hotwire. Apartment is dirty, kitchen stuff old and still dirty. Apartments are not serviced, buy your own shampoo and toilet paper. Decor is used and poor shape. How this can get this rating is a joke. Location is great but would not ever stsy here sgain

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Hotel M, Manager at iStay River City, responded to this review
3 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, at iStay Rivercity we do aim to provide 100% guest satisfaction and reading your comments it seems we failed to provide this. The Istay brand offers our guests with cheaper accommodation by not offering daily services however we do provide toilet paper, towels and... More

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Port Vila, Vanuatu
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 31 cities Reviews in 31 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 28 May 2013

We stayed with our 2 little kids in a 2 bedroom apartment on the 37th floor. Things we liked: Outstanding views Great location-a short walk to queen st mall, botanic gardens and river. Couldnt be better. Check in was efficient and helpful. Facilities excellent - great lap pool and BBQ area. Nice balcony and comfy beds. Things we didn't: The... More

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Hotel M, Manager at iStay River City, responded to this review
3 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, we always like to hear positive reviews such as your beginning comments; Outstanding views, central, great facilities and service. It’s never pleasant to receive unfavourable comments; I can assure you that your comments regarding the maintenance issue with the TV and reception staff failing... More

London
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 27 May 2013

Location: right in the middle, can't be better. General appearance: large single-bed appartment, lots of space, verandah. Bed: very good Noise: some, from nightclubs(?), but low, and I am a light sleeper, and had no trouble sleeping. Upkeep: good Staff: helpful Maintenance: average - stereo, cable TV not working properly.

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Hotel M, Manager at iStay River City, responded to this review
3 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, we are glad to read that you found our beds comfortable and that we were central to all your needs. We only have a certain Foxtel package and all the channels that available are listed on the property information sheet provided on check in.... More

Darwin, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2013

We stayed here again recently and it remains a reliable, convenient and good value city option. All 4 times we have stayed in a 1 bed apartment, the bed is always comfy, there is plenty of space and an ample kitchen for short stays even if you want to prepare a meal, as we did. Downstairs is one of the... More

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Hotel M, Manager at iStay River City, responded to this review
3 June 2013

Thank you for taking the time to comment on your recent stay at iStay River City, we really enjoy reading comments from repeat customers and I am happy to know that we exceeded your expectation once again. Toby’s Estate is defiantly has great coffee. We look forward to welcoming you back again. More

Main Beach, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 25 May 2013

The whole apartment is old, dirty and smells too. it has a kitchen but forget about cooking as the pots and pans are all scratched and dirty. The gas burner will not work and turn off by itself. Aircon is terrible and doesn't work that well. Just if you can avoid this place!

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Hotel M, Manager at iStay River City, responded to this review
27 May 2013

Thank you for taking the time to comment on your recent stay at iStay River City, I am concerned to read our comments regarding your stay and I apologise for any upset this has caused you and I will be following this up with each department at iStay River City we do strive for 100% guest satisfaction. We are currently... More

Darwin, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 21 May 2013

I have stayed here a number of times on business. I usually stay in a self contained 1 bedroom apartment. the facilities are clean and stocked in order to be able to look after oneself. 5 minute walk to eagle street pier and 3 minutes to Queen street mall its a good place to stay for a weekend or a... More

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Hotel M, Manager at iStay River City, responded to this review
27 May 2013

Thank you for taking the time to comment on your recent stay at iStay River City, I am happy to read that you frequent our establishment it’s always nice to welcome back familiar faces. iStay RiverCity is central to the Queen Street mall and the great Restaurants on Eagle Street.I do look forward to welcoming you back again on your... More

 
 
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Additional Information about iStay River City

Also Known As:
Istay River City Hotel
Istay River City Hotel Brisbane
Address: 79 Albert St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Fitness Centre Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #38 of 86 Speciality lodging in Brisbane
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
iStay River City overlooks the Botanic Gardens and the CBD, and offers centrally located Brisbane accommodation. Hotel apartments at iStay River City are known for their contemporary style, convenience and amazing views. With a selection of 1 and 2 bedroom apartments, each boasting full length windows, full kitchen and laundry amenities and balconies averaging 20m² to really take advantage of the views and alfresco lifestyle, iStay River City is the choice of discerning business and leisure travellers. To be able to bring you exceptionally low rates, iStay hotels offer a different and more flexible level of service. If you have chosen to stay at an "IStay" property, you will receive the best available unserviced rate. You will have the choice of cleaning service options, at an additional cost upon check in at your Hotel. If your length of stay is for more than 7 nights you will receive a complimentary full cleaning service in the middle of your stay. If you are staying more than 12 days you will receive this service every 7 days. Amenities included in iStay properties: Tea/Coffee Starter Pack, Bath Towels, Bath Mat, Soap, as well as Kitchen consumables (Tea Towel, Cleaning Cloth, Dishwashing Liquid and Powder). Amenities not included in iStay properties: Hand Towel, Face Washer, Shampoo/Conditioner/Body Lotion, Laundry Powder, Scourer and Tissues. ... more   less 
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