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All 149 Brisbane hotels »

Diamant Hotel Brisbane - by 8Hotels

4.0 of 5
52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Portal Hotel By 8 Hotels)
Hotel amenities
Ranked #95 of 149 hotels in Brisbane
3.0 of 5 stars 30 Reviews
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30 reviews from our community

What travellers say about this hotel
  • Rooms are small(8)
  • Flat screen TV(5)
  • Very clean(5)
  • Great location(5)
  • Valet parking(4)
  • Friendly and helpful(4)
  • Queen Street mall(4)
  • Business traveller(3)
  • Astor Terrace(3)
  • Reception staff(3)
Traveller rating
    3
    7
    8
    6
    6
Only show reviews for Family (1) | Couples (10) | Business (9)
Date Rating
John M
Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 26 January 2012

I stayed at the Diamant Hotel in Brisbane for 4 nights during a work trip. I found the staff and service to be very good indeed. The room was tidy and quiet at night. I would definately stay there again if I was visiting Brisbane. More

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boybandlad
melbourne
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed 19 January 2012

Good Staff & Restraurant & great area - Rooms very tiny though! Twin room had minature single beds! Generally clean but i did have a very dirty glass left in my room before check in - Was dealt with very promptly. More

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Grumpy_Old_Traveler
Melbourne, Australia
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 17 January 2012

Not that easy to find, parked in the street and walked down the road and here it is. Good access/lifts no hotel parking but an arrangement with car park across the road. Room was more that suitable for a overnight stay. No noise from other room or the street :) Clean, tidy and everything worked. A 10 min walk to... More

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UrbanQ
Brisbane, Australia
Reviewer
3 reviews
3 of 5 stars Reviewed 14 January 2012

Not a bad stay, just nothing special. Very small room even though we were upgraded to the "premium room"? When I opened the door to the room an unpleasant odour came out, not the nicest way to be greeted. Hard line to tread, sometimes air freshers make you feel sick but maybe they could leave the windows open from time... More

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jojufa
New Zealand
2 reviews
2 helpful votes
4 of 5 stars Reviewed 12 January 2012

The comments that the rooms are a bit small are indeed true, but we found everything else about this hotel to be nice. -Rooms run around ~$200/night, about par for other CBD locations -Easy walk to Queen Street (we found a walkway through the buildings across the street to a lift that could take us up from and down to... More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012

Dear Jojufa On behalf of all the staff at Diamant Hotel Brisbane thank you for taking the time to post a review of your recent stay with us. I am so glad to hear that you have taken advantage of the Fitness First access we provide complimentary to all of our guests. I believe their knowledgeable, experienced and friendly staff... More

BigEaterSouthDakota
South Dakota
Senior Reviewer
10 reviews
2 helpful votes
2 of 5 stars Reviewed 1 January 2012

Stayed at the Dianat Hotel in Brisbane on November 9, 2011. A very small,dark room. Very well appointed and clean. And at the price we paid, $240, it was the most expensive accomidation we stayed in our 15 days in Australia. More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012

Dear Traveller Thank you for posting the review of your recent stay at Diamant Hotel Brisbane. I am sorry to hear that you have found the accommodation to be expensive as we pride our self’s on providing highly competitive rates for the current market in Brisbane and Australia. Again, thank you for your time and please don’t hesitate to contact... More

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Tania S
Maryborough
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 1 January 2012

We stayed in a premier room and yes, they are small rooms but our room was set out well and had everything we could want. The room was super clean. The staff were fantastic. When I called the morning we were due to check in to see if we could check in early I was told that housekeeping would have... More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012

We truly appreciate you taking the time to provide us with the feedback of your stay at Diamant Hotel Brisbane. I am so glad to hear that you have enjoyed your stay with us and we at Diamant are looking forward to welcoming you back on your next visit to Brisbane. Warmest Regards Branka Indic General Manager More

GavT_London
London, UK
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 16 December 2011

Stayed here recently. The rooms (a premium) are ok but are pretty small, the bed is relatively comfortable and mostly clean. However 1) the safe didnt work. We told the front desk immediately and nothing happened. Reception almost gave a blank look 'yeh, what do you want me to do about it' 2) the bathroom has NO windows and is... More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
20 January 2012

Thank you for taking the time to leave the comments from your stay at Diamant Hotel Brisbane. It is disappointing to hear that your experience was not what you have expected. We just recently had majority of our rooms fitted with new bathroom lighting and are constantly working on updating the property. I am able to confirm that all of... More

Dawn P
Brisbane, Australia
2 reviews
1 of 5 stars Reviewed 6 December 2011

My husband booked a "romance" package at this hotel to celebrate out anniversary. We arrived at 4pm and we were told our room was not ready. Someone from front office quickly organised the Chilled Sparkling in an ice bucket and scooped up the rose petals and complimentary chocolates as promised in our package and took them up to our room... More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
9 December 2011

Thank you kindly for your feedback regarding your recent stay at Diamant Hotel Brisbane. I am sorry to hear that your stay was not a pleasant experience. I can confirm that we do not have Junior Suites at the property and that you have booked a Romantic Getaway Package at $280.00 in one of our Premier rooms that includes breakfast... More

FrequentBedBug
Brisbane, Australia
Contributor
20 reviews
13 helpful votes
3 of 5 stars Reviewed 25 November 2011

The rooms are very small. The combined walk-in-wardrobe/bench/tea and coffee facilities/fridge was disappointing as it just showed how cramped the room was. Interconnecting rooms seem to have sound proofing issues - I was in one, and could hear the baby next door crying. On the positive side, the teas (T2) and coffee (Robert Timms) in the room was nice (and... More

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Branka Indic, General Manager at Diamant Hotel Brisbane - by 8Hotels, responded to this review
9 December 2011

Thank you for taking the time to review your stay at Diamant Hotel Brisbane. We appreciate your response and delighted to hear you enjoyed selection of tea and coffee in the room and were happy with the staff. Again, thank you for your time as it is always great to hear from our guests, both good and bad news, as... More

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Diamant Hotel Brisbane - by 8Hotels Also Known As

  • Portal Hotel Brisbane
Address: 52 Astor Terrace | Spring Hill, Brisbane, Queensland 4000, Australia (Formerly Portal Hotel By 8 Hotels)

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Diamant Hotel Brisbane - by 8Hotels
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