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Grand Chancellor Brisbane Hotel Reviews, Brisbane

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Grand Chancellor Brisbane

4.5 of 5
23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
Hotel amenities
Grand Chancellor Brisbane
62 traveller photos
Ranked #62 of 159 hotels in Brisbane
3.5 of 5 stars 225 Reviews
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225 reviews from our community

Traveller rating
    43
    77
    58
    31
    16
See reviews for
Families
33
 
Couples
74
 
Solo
28
 
Business
54
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
“Great hotel”
5 of 5 stars Reviewed 17 May 2013 NEW

Awesome rooms! Service was above as we needed an extra night and they gave it at the same discounted rate. Rooms were more than adequate. Only thing missing was more deck chairs for us to laze around on the rooftop pool.lol

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Melbourne, Australia
1 review
“Perfect and cheap”
5 of 5 stars Reviewed 1 May 2013

Excellent Hotel, right in the middle of the city, had 11th floor Superior Queen Room with excellent view over the parklands and Brisbane river. New showers were interesting to say the least, with the bathroom door kind of see through, bit odd but otherwise reception was helpful and attentive, and really could not ask for anything more.

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
5 May 2013

Dear Michael941, Greetings from Hotel Grand Chancellor Brisbane. It was great to read your review and find out about your recent experience at the hotel. I am glad you enjoyed your room, views, and the hotel’s staff. Thank you again and we look forward to welcoming you back to the hotel again soon. Best regards, Peter Yared General Manager More

Ballarat, Australia
1 review
“Great friendly value for money motel!”
4 of 5 stars Reviewed 29 April 2013

The customer service of the staff here at the Grand Chancellor is out of this world, nothing was too much trouble. The room had an amazing view, was clean and spacious. The shower head was great! The location is perfect for heading to Suncorp Stadium or to walk to the CBD, would recommend to anyone and looking forward to our... More

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
5 May 2013

Dear Leah C, Thank you for taking the time to create this great review of your stay with us. I was so pleased to read that it suited your travel needs so well. It was also wonderful to find that your experience with the room and our staff was so memorable. Thank you again and we look forward to your... More

1 review
“Very good”
4 of 5 stars Reviewed 29 April 2013 via mobile

My crew and i stayed at the Hotel even thow it was only for one night the staff made it worth while and we will definitly be going back again. Thank you for your hospitality. From the crew of Crisis Airlift International Pty Ltd.

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
29 April 2013

Dear crisisairlift, Greetings from the Hotel Grand Chancellor Brisbane! Thank you for your time in creating this excellent review of you short visit. I am so glad that you and the rest of the crew enjoyed your stay. I really appreciate hearing you felt welcomed. Thank you again, and I hope we see you at the hotel again soon. Best... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Service how it should be”
5 of 5 stars Reviewed 22 April 2013

Held my sons wedding at this hotel last weekend.The planning,attention to detail,quality of the food and service,presentation of the reception room,and the friendliness of the staff was exceptional. Many of our guests stayed at the hotel,and all were really complimentary of the rooms,service,and breakfasts.Would not hesitate in recommending the Grand Chancellor Brisbane.

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
29 April 2013

Dear Blackdoug, Thank you so much for this excellent review of your recent visit. A big congratulations to your son, and his new bride! I was so pleased to read that the event went smoothly, and that you and your guests found the hotel and our staff to be exceptional. Thank you again and we look forward to your next... More

Shrewsbury, United Kingdom
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
“COULD DO BETTER”
3 of 5 stars Reviewed 21 April 2013

We spent five nights at the hotel in March. Reception staff were not the most amiable; they did all that we asked, but without the enthusiasm and welcoming attitude that we encountered elsewhere in Australia. We stayed in one of the more expensive rooms on the upper floors. It was reasonably clean but not particularly spacious. The restaurant menu didn't... More

Was this review helpful? Yes 1
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
29 April 2013

Dear BP, Thank you for taking the time to write about your recent stay with us. It was great to read about your first positive experience with your room service order. I was however, disappointed to find that both at the reception desk and in a subsequent room service order you were less impressed. We strive to ensure the service... More

Melbourne, Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Grotty, smelly and very ordinary”
1 of 5 stars Reviewed 11 April 2013

Firstly the overwhelming stench of the place assaulted my nostrils. A nasty heavy smell of mould was everywhere. Then there was the rusted out fridge, and the pubes of the previous occupant left in the less the lovely bathtub. Breakfast was underwhelming too. Best to be avoided.

Was this review helpful? Yes 1
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
16 April 2013

Dear Liz915, Greetings from Hotel Grand Chancellor Brisbane. I was concerned upon reading this review as we do not normally receive complaints of a mould smell in the hotel. I was baffled as to the meaning of your comments about odour as our offices are in the hotel, and as such we would notice if there was, as you state,... More

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Senior Reviewer
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3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Holiday Stay”
5 of 5 stars Reviewed 11 April 2013

This is the fourth time I and my husband have stayed in this Hotel, we have always been welcomed with a smile. The Staff are so friendly and really excel themselves if we cannot find a place we what to go, they take the time looking and printing directions and if they cannot solve it they try their very best... More

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
15 April 2013

Dear Gallierd, Thank you for you lovely review of you recent visit to the hotel. I am so pleased that you and your husband enjoy your stay every time. Thank you as well for your kind comments about our staff members as well as the food at the hotel. We are looking forward to welcoming you back to the hotel... More

1 review
“Great Hotel”
4 of 5 stars Reviewed 11 April 2013

I had a weekend at the hotel in March 2013. I had never stayed in this Hotel before and one thing that stood out was the immediate respect the staff had for their guests. The check-in, service, buffet breakfast, room and the hotel's location were superb. I travel a great deal and this Hotel ticked all the boxes especially for... More

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hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
15 April 2013

Dear redhotbyron, Greetings from the Hotel Grand Chancellor Brisbane. Thank you for taking the time to post a review of your recent stay with us. It is great to hear that you enjoyed the stay so much, and I would also like to thank you for your kind words about our service, room, food, and location. It is very nice... More

San Francisco, CA
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Great location, nicely remodeled rooms”
4 of 5 stars Reviewed 8 April 2013

I brought a group of 57 people here in April 2013. They were very efficient and helpful throughout the booking process, adjusting rooms up and down as needed, and handled the group check-in smoothly. Front desk staff were very courteous and helpful. The remodeled rooms and modern and very nice. Those that took the breakfast buffet (AUS$26) thought it was... More

Was this review helpful? Yes 1
See 2 more reviews by ULDB65 for Brisbane
hgcbrisbane, General Manager at Grand Chancellor Brisbane, responded to this review
15 April 2013

Dear ULDB65, Thank you for your kind review of the hotel. It is wonderful that you and your group enjoyed the stay. I will be sure to pass your praise on to our team in the next briefing. I am sure your tips on things to do nearby the hotel will be appreciated by other travellers, there is so much... More

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Additional Information about Grand Chancellor Brisbane

Also Known As:
Grand Chancellor Brisbane Hotel
Grand Chancellor Brisbane Hotel Brisbane
Grand Chancellor Hotel Brisbane
Brisbane Grand Chancellor Hotel
Address: 23 Leichhardt St | Cnr Wickham Terrace, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Luxury Hotels in Brisbane
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Grand Chancellor Brisbane
23 Leichhardt St Cnr Wickham Terrace
Brisbane, Queensland 4000
Australia
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