The motel is convenient to city centre.
Room cleanliness could have been better, especially in the bathroom wher there's was dirt/mould in bath area.
In the hallway outside the room there was constant smell of garbage/ sour milk which emanated from the so called garbage shute, which more just a storage space.
Counter staff were not the most efficient you...
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We appreciate your comments, however, are disappointed to read that you were unsatisfied with Oaks 212 Margaret. Please be assured that your review has been forwarded through to the necessary departments for investigation.
We sincerely hope that you choose to stay at one of our Oaks Hotels & Resorts properties again in the future.
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My husband and I spent 5 nights here with our 10 year old son. We were very happy with our room - 0604. The bed was very comfortable and our son slept on a very good quality fold out bed. The kitchen was great with a full size fridge and oven and to my husband's delight - a dishwasher. The...
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Thank you very much for commenting on your family’s stay at Oaks 212 Margaret. We are happy to read that you found your apartment comfortable and accommodating!
We look forward to seeing you again soon.
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I stayed in a one-bedroom apartment here for a 2-night business stay. I was very pleased with the standard in almost all respects.
Sleep comfort was very good - nice bed and good quality sheets. Aircon was fine in the middle of summer.
Lounge area and kitchen were also fine and were pretty well appointed. Everything worked and cleanliness was...
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Thank you for your review of Oaks 212 Margaret. We are happy to read that you enjoyed your time with us.
Your comments in relation to the shower head have been forwarded to the Hotel Manager. We look forward to seeing you again soon.
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I spent one week at The Oaks 212 Margaret in Brisbane and had a fantastic time. I was slightly apprehensive because on this occasion I was a female travelling on my own although I would be meeting up with my nephew, his wife and their new-born son who live on the outskirts of Brisbane.
From the moment I checked in...
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Thank you very much for your positive and detailed review of Oaks 212 Margaret. We are happy to hear that we played a part in making your holiday an enjoyable one!
Your kind comments have been forwarded onto the Hotel Manager and team, which will be extremely well received. All the best, and we hope to welcome you back again...
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We stayed for 2 nights in an one bedroom executive apartment on the 29th floor, which turned out to be a two bedroom with balcony and a great view towards the river.
Check in was striktly after 2 pm (we arrived at 1:15 and had to wait) and staff was quite unfriendly.
The apartment needs refurbishment and most of all...
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Your review of Oaks 212 Margaret is much appreciated. We are happy to hear that the location suited your needs, however, concerned to read of your disappointment in the apartment and customer service you received.
Thank you for informing the Hotel Manager of your experience. We will be sure to follow this up with her.
We do hope that you...
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We stayed at the Oaks 212 Margaret one night. We were given a room on the top floor. It had a balcony and amazing views of the Story bridge and the city of Brisbane. The rooms are clean and it was nice to be in an apartment setting after being in hotels for a week. It is not the fanciest...
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Stayed 5 nights and would never stay again. Staff were the most unwelcoming, unfriendly, and useless we have ever encountered in all our years of international travelling. Despite booking weeks ahead they messed up our booking and gave us a different apartment which wasn't ready. Apartment, on 29th floor, is in need of refurbishment. Drapes were falling off the tracks...
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We stayed 5 nights we checked in at 1.30pm we were on the 29 floor .Beautiful view especially at night we could see the story bridge and the river .Large balconies every thing we needed in the kitchen ,nice bathroom and foxtel:) Walked everywhere from our apartment Southbanks which is across the river was just fantastic beach ,pool and great...
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Thank you for the nice review. Sounds like you had great time at Southbank and enjoyed the beach pool and the local markets. We know that Brisbane has a number of great places to stay and we thank you for choosing to stay with us. We are very happy to hear that you were very happy with your accommodation and...
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We booked on the strength of a TA review which was pretty accurate. We asked for a room on the upper floors and found ourselves on level 29....pretty high so don't go so high if heights bother you. The room is well appointed, good size fridge and a bonus washer and dryer. The view was mostly of other apartments with...
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It was very nice to read your review this morning.
We are very happy that you were impressed with the apartment and the facilities it offered.
It is also good to note that the property was in a perfect location for you to easily access the transport routes and the shopping & dining precincts.
As you have mentioned there is...
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A return visit to these apartments and this experience was not a good one. We checked in on Friday night to discover that the TV was not working - an issue that was occuring across several floors. So why were we allowed to be checked into that room?? Or why staff did not notify us of the issue?? Staff were...
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We are very disappointing to read of the issues you encountered during your stay at Oaks 212 Margaret.
It is concerning to read about the level of customer service you received from the hotel staff and this will be address with the Hotel Manager and Learning and Development department.
We do apologise again for the inconveniences caused and we do...
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