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Holiday Inn Cairns

4.5 of 5
121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
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Holiday Inn Cairns
Ranked #15 of 72 hotels in Cairns
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562 reviews from our community

Traveller rating
    153
    282
    88
    21
    18
See reviews for
Families
103
 
Couples
249
 
Solo
40
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Austin, Texas
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 17 May 2013 NEW

We stayed here for 3 nights. It was arranged by Qantas Vacations. The hotel is old, the rooms are small, and the A/C is sub-standard. The rooms were in poor repair and the carpets need to be replaced, but overall the room was clean. I am sure that there are nicer hotels in the city. The plan we were on... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
19 May 2013

Hi Jasper298 Thank you for your recent feedback on Trip Advisor, It is great to see such active members of the online community. I am glad to hear that you enjoyed your breakfast, our guests love the selections on offer and our new fresh juice bar is a hit with our customers. If your travels bring you to Cairns in... More

Mendoza
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013 NEW

Very Nice hotel with nice views, gardens and palms landscape. Excellent breakfast to enjoy at property. Impecable Concierge service specially for the tours to the Coral Barrel. Confortable rooms, with desk and wi fi service. I definitely recommend this hotel for a stay in cairns.

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
19 May 2013

Hi BelenGraffigna Thank you for your recent feedback on Trip Advisor. I appreciate the time that all of our guests go to when reviewing our great hotel. I am glad to hear that you enjoyed your stay here, and that the service at concierge was impeccable. I will pass this onto our team. Thank you for recommending us. If your... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 10 May 2013

I visit Cairns regularly to see family living nearby, and book 4 star+ hotels for us to stay in. This was an okay but not great experience. The room was a little tired, but scrupulously clean and the choice of pillows was great. The bathroom was ridiculously small. My main objection was that, to access wifi in the foyer, you... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
12 May 2013

Hi AustraliaAthena, Thank you for your recent review on trip Advisor. I enjoy reading all of our reviews, and I appreciate the time you took to review our great hotel. Our pillow menu allowing our guests the option of a soft or a firm pillow is quite a hit with our guests. I have taken on board your comments regarding... More

cowbay
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

checked prices on internet on expedia always good deals, just wanted a night in cairns away from the rainforest to have dinner and drinks .So glad we stayed RSL across the road cheap meals and drinks anywhere later. Rooms are excellent very clean and quite modern ,bathroom small but it s only a bathroom you don t live in it.... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
12 May 2013

Hi Kazzam57, Thank you for your recent review on trip Advisor. I enjoy reading all of our guest’s comments, and appreciate the time you took for review our great hotel. I am glad to hear that you enjoyed your night away, we all need one of those every now and then, and I am glad you chose The Holiday Inn.... More

Currumbin, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

We had booked a room for 2 adults and 1 child - we opted for upgrade on arrival giving us ocean view rooms. Nice breeze and no need for using air conditioner - always a plus. Room was spacious with up to date TV, choice of pillows and nice amenities (bathroom was small). Staff were always friendly and helpful -... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
9 May 2013

Hi Mitcherson54, Thank you for your feedback on Trip Advisor, I enjoy reading all of our guest responses and appreciate the time and effort they go to. I always recommend to guests to get an ocean view room, these are the best rooms for taking in the lovely sites over the ocean & of the marina. I am glad to... More

Mackay, Australia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 May 2013

Located right on the Esplanade in Cairns. Only a short walk to loads of restaurants and the Marina. Large rooms and in good condition. However the bathroom is small and suffers the usual mould problems. Staff very helpful. Umbrellas available for those rainy days in Cairns. Exterior will need some attention soon before the paintwork starts to look shabby. No... More

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
9 May 2013

Hi Popquiz, Thank you for your recent feedback it is always great to see such active members of the online community. We are lucky to be located in such a convenient location close to local amenities and attractions. I have taken on board your comments regarding the bathrooms and exterior of the hotel. I am glad our staff were helpful.... More

Gladstone
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 5 May 2013

Got a brilliant deal with booking.com spent a lovely night in cairns then slept like a baby in the king size bed. Breakfast included in the deal and was a buffet breakfast fresh hot and really enjoyable. Couldn't fault anything at all except maybe the size of bathroom

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Matt R, General Manager at Holiday Inn Cairns, responded to this review
9 May 2013

Hi Jet_au2000, Thank you for your recent feedback on Trip advisor, we really enjoy reading all of our responses. I am glad to hear that you enjoyed your stay here with us, we hear great feedback about our comfortable beds. The buffet breakfast is also very yummy, I am not sure if you tried our new freshly squeezed juice bar?... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013

Typical Holiday Inn so don't expect anything fancy, small bathroom, uninspiring rooms, etc. The advantage here is the views of the mountain as other people have commented here so I would recommend getting a room with a view. The other advantage is you are very close to where all bars, restaurants, marina, etc are but far enough to not hear... More

Was this review helpful? Yes
See 3 more reviews by guch007 for Cairns
Matt R, General Manager at Holiday Inn Cairns, responded to this review
29 April 2013

Dear Guch007, Thank you for your recent feedback on Trip Advisor. We love hearing from our guests as this allows us to make our hotel even better. We are very lucky to have our hotel in such a prime location with views of the mountains, marina and ocean. We do recommend upgrading to an Ocean view room; they are the... More

Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 23 April 2013

I stayed here for one night with my girlfriend, and that was more than enough to pack the bags and never look back. Here are the pros and cons to how we experienced our stay. + Location is perfect, we woke up early to see the sunrise as we were in the 5th floor and its highly recommended, albeit the... More

Was this review helpful? Yes
Matt R, General Manager at Holiday Inn Cairns, responded to this review
29 April 2013

Dear Ado D, Thank you for your recent feedback on Trip Advisor. We are lucky to be located in such a convenient location within a minutes’ walk to local attractions and amenities, and our hotel is in the perfect location for viewing sunsets and sunrises. I am glad to hear that our staff were very accommodating in letting you check... More

Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 23 April 2013

The Holiday Inn is located on the outskirts of the CBD, right on the Esplanade, with amazing views. The hotel is set in a sphere, so every room looks out either on the city or on the ocean. It is an open air atrium style hotel, so all hallways are outside. As a result, I did find a couple small... More

Was this review helpful? Yes 1
See 3 more reviews by cam-e-o for Cairns
Matt R, General Manager at Holiday Inn Cairns, responded to this review
29 April 2013

Dear Cam-e-o, Wow, thank you for such a detailed review, we really appreciate the effort our guests go to when recommending our hotel to others. We are very lucky in regards to the positioning of our hotel, right on the esplanade, you couldn't ask for a better location. The hotel itself is set around an outdoor atrium which allows the... More

 
 
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Additional Information about Holiday Inn Cairns

Also Known As:
Holiday Inn Cairns Hotel
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Address: 121-123 The Esplanade & Florence St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Cairns
#8 Luxury Hotels in Cairns
#15 Family Hotels in Cairns
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Holiday Inn Cairns is superbly located on the Cairns Esplanade only a five-minute walk from the shopping, entertainment and business center of Cairns. Featuring 237 comfortably appointed guestrooms, Holiday Inn Cairns reflects the ambience of the Tropics with breathtaking views overlooking the Coral Sea and rainforest clad mountains. The unique rainforest Atrium is designed to represent a mini rainforest surrounded by tropical plants, rock pools and Barramundi fish. The hotel also features a relaxing Lobby Bar, bottle shop, swimming pool, heated spa, large sundeck, fitness centre, tour desk, 24-hour room service, wireless and high-speed internet access, free undercover parking and Sirocco Restaurant, famous for its seafood and international cuisine. ... more   less 
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