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Hilton Cairns

5.0 of 5
34 Esplanade, Cairns, Queensland 4870, Australia
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Hilton Cairns
Ranked #12 of 72 hotels in Cairns
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707 reviews from our community

Traveller rating
    267
    284
    100
    35
    21
See reviews for
Families
133
 
Couples
308
 
Solo
50
 
Business
75
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 23 May 2013 NEW

Good points: Lovely lobby Helpful staff Comfy beds On the esplanade Bad points: Room air con leaked. Did get it fixed on arrival but the cleaners should have already noticed and sorted it before allowing guests in. The air con stank. Made the room feel musty and dirty. When you open the patio doors, it knocked the aircon off so... More

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Huntington Beach, California
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

After 8 days of travel within Australia, we found ourselves at Hilton Cairns, booked largely upon recommendation of a TripAdvisor pal or two. We had requested and prepaid a spa room for 3 nights. Something went haywire and it was not available 1st night. They made amends in amazing ways, with amazing grace. Thank you, Manager Chris! Our first night... More

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See 2 more reviews by lauranlauren for Cairns
melbourne
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 May 2013 via mobile

Very good stay, stayed for conference, room met expectations good size, comfy bed, i'n not a fan of shower in bath. reception a little tired and probably needs. Breakfast downstairs was okay, saved by freshly cooked items to order. Executive lounge for pre dinner drinks was great and the most friendly and attentive staff member.

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Cairns, Australia
1 review
5 of 5 stars Reviewed 17 May 2013

Great location just 2 mins walk to main CBD and harbour. Room was very clean and had a good view from the balcony. Big bed with plenty of pillows. Spa pool could have being a few degrees warmer but maybe this is a personal taste thing. Overall good base for exploring Cairns.

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Review collected in partnership with Hilton Hotels & Resorts

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013

Stayed for one night room 923 executive level, wish I could of stayed a few more nights. The bed was so comfortable and I didn't want to get up to catch my early flight home. View from room was lovely. Staff were very friendly and attentive. I left my prescription glasses behind, it was no trouble for them to post... More

Was this review helpful? Yes 1
See 2 more reviews by Michele D for Cairns
John L, General Manager at Hilton Cairns, responded to this review
16 May 2013

Dear Michelle, Thank you for your review via Tripadvisor. I am delighted that you enjoyed so much during your stay and hope that we can welcome you back for longer next time. Yours sincerely, John Lucas| General Manager More

Blue Mountains, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 via mobile

I really enjoyed the view of the waterfront from our room - very stunning actually. Extraordinarily clean, well designed bar & pool area. The staff were always helpful and present when you needed and the breakfast buffet had something for everyone. Comfortable mattress...would have liked to stay here much longer and that is a rare comment from myself. My only... More

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John L, General Manager at Hilton Cairns, responded to this review
16 May 2013

Dear NomadicTour, Thank you for your review. I am very pleased to read that you enjoyed our waterfront location and the aspect that this offers. Thank you for your feedback on the team, I know they will be pleased to read this. Your comment on housekeeping has been passed on and this feedback is appreciated. We look forward to welcoming... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 12 May 2013

Excellent hotel, service was great during my stay. I also used the room service a few times and was extremely happy with the quality of the food. I would definitely recommend and return next time. Great location, right on the water. Excellent access to the boat trips etc.

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Review collected in partnership with Hilton Hotels & Resorts

John L, General Manager at Hilton Cairns, responded to this review
16 May 2013

Dear Yvette, Thank you for taking the time to complete a review following your recent stay at Hilton Cairns. I was very pleased to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is a positive one so your feedback is greatly appreciated. I hope we may welcome you back to Hilton... More

Weipa, Australia
1 review
5 of 5 stars Reviewed 12 May 2013

This is a lovely hotel with friendly, professional staff. It was extremely good value on the discounted rate we had and would certainly stay there again. It would probably be more pleasant when dry, as it rained when we were there and the rooms are built around an open air courtyard so the walkways were a bit slippery and care... More

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Review collected in partnership with Hilton Hotels & Resorts

Edinburgh
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 May 2013

A fairly average Hilton in a very good location, but, on both the occasions we stayed there there was no one available to help carry our luggage up the considerable number of steps into the hotel from where the taxi dropped us. We were offered help into the lift after checking in (rather pointless after the steps) but a concierge... More

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Georgia
Top Contributor
66 reviews 66 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 5 May 2013

Based on my recent visit to Cairns, this is the best hotel in the city. One of the best points of the hotel is its location: near many restaurants, near Esplanade, near casino, and directly beside the pier where boats depart for Reef tours/diving. We upgraded to the executive level and would recommend this to other travelers (as long as... More

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Additional Information about Hilton Cairns

Also Known As:
Hilton Cairns Hotel Cairns
Hilton Cairns Hotel
Hilton International Cairns
Cairns Hilton International
Cairns Hilton
Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Cairns
#4 Business Hotels in Cairns
#6 Luxury Hotels in Cairns
#16 Family Hotels in Cairns
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Having emerged from major refurbishment as one of Cairns' most contemporary hotels, the iconic Hilton Cairns hotel offers unparalleled style and innovation in an awe-inspiring, tropical setting. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover exotic Asian flavors at Jimmy Shu's renowned Hanuman restaurant the Hilton Cairns hotel. Deliver the wow factor when you hold your special event at this Cairns hotel. Choose from a range of unique and versatile meeting spaces, waterfront and outdoor venues, while the charming Hilton Blue Horizon Chapel provides a romantic backdrop for an elegant and memorable wedding celebration. ... more   less 
Reservation Options:
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