Thank you for your very kind endorsement of our Hotel and our location. We are truly blessed with where we are – the views are unbeatable and we are so close to the heart of the city without being amidst it. I am also very pleased to hear that you were with us during the Chinese New Year period and... More

Thank you to the writer for such a detailed review. I am most pleased to know that you enjoyed your special birthday treat from your husband – lots of brownie points for him no doubt! Thank you also for your mentions of Min Kim and Illy. Both are great assets to our team and we are very blessed to have... More

Many thanks for taking the time to post a review regarding your stay with us back in July last year and I sincerely apologise that you did not enjoy your stay with us. I started at the Hotel in August 2011 and since then, have been working closely with our Executive Housekeeper and the team to address concerns such as... More

Many thanks for your feedback and I am pleased to hear that you enjoyed your stay for the most part. In regards to your comments regarding housekeeping, rest assured this has been raised with the entire team and I sincerely apologise for the inconvenience that was caused to you. We do hope to see you back at the Hotel when... More

Thank you for taking the time to share your feedback. For the benefit of fellow travellers, the car parking charge is for valet parking and you can come and go as many times as you like. Our concierge team will park your car in the underneath carpark and will have your car ready and waiting for you in the Porte... More

Thank you for your very kind endorsement of our Horizon Club. Min and the team are excellent and go out of their way to make sure their guests have a most comfortable and enjoyable stay… We look forward to seeing you again soon. George Wee General Manager More

Many thanks for taking the time to share your experiences here at the Hotel. Min and Emma are great assets to our team – they are both so genuine and take great care of their guests… nothing is ever too much trouble for them. We can’t wait to welcome you back with your friends when next you visit! George Wee... More

Wow – this is just such a great review and I sincerely thank the author for taking the time to post it! Emma, Richard and Min are terrific team members … All are thoroughly committed to ensuring their guests are comfortable throughout their stay, and go out of their way to ensure this is the case. Please be rest assured... More

Thank you so much for your great review and we are pleased to know you enjoyed your stay with us. We hope to see you back again soon! George Wee General Manager More