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All 80 Cairns hotels »

The Lakes Cairns Resort & Spa

4.5 of 5
2 Greenslopes St, Cairns, Queensland 4870, Australia
Hotel amenities
Ranked #29 of 80 hotels in Cairns
4.0 of 5 stars 384 Reviews
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Reviews from our community

What travellers say about this hotel
  • Shuttle buses(9)
  • Great Place(9)
  • Bedroom apartment(8)
  • Very nice(5)
  • Full kitchen(5)
  • Pool area(5)
  • Friendly and helpful(4)
  • Ground floor(4)
  • Happy Hour(4)
  • Ceiling fan(3)
Traveller rating
    191
    111
    44
    19
    19
Only show reviews for Family (136) | Couples (90) | Business (2)
Date Rating
Frank and Gail R
West Midlands
1 review
3 helpful votes
5 of 5 stars Reviewed 22 January 2012
3
people found this review helpful

What can we say......Fantastic! We had a 2 bedroom apartment, it was spacious, clean, well set out and very comfortable (a real home from home) All the staff that we came into contact with were helpful, freindly and totally proffesional. The 4 pools and gym were great, greatly enjoyed by us as well as our 14 year old daughter and... More

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Sue465
Sydney, Australia
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Beautiful tropical gardens and four pools to choose from. We had a lovely 2 bedroom apartment - very spacious, lots of room so that we weren't on top of each other (2 teenage boys with us) when we were in the apartment. Apartment has a full kitchen, so after an initial shopping exercise for food we were pretty much set... More

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Sue S
Canberra, Australia
1 review
4 of 5 stars Reviewed 18 January 2012

We stayed here as part of a family visit and had two apartments. One serviced daily and one not. On the whole we had a nice time but this resort is let down by the reception staff, they have some very good ones who are efficient and helpful and a couple of clearly untrained younger staff who dont know much... More

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DannyBoyUK38
2 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Only stayed a couple of nights, but after arriving after a 25 hour journey from London, we were welcomed by the friendly staff at the front desk. My nieces buggy never arrived,having not been transferred from Singapore, but the concierge quickly found a spare one until ours arrived! The apartment we we in was spacious and very clean. Excellent nights... More

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Kangavik
Sydney, Australia
Contributor
12 reviews
6 helpful votes
3 of 5 stars Reviewed 11 January 2012

The resort is quite nice with 3 storey apartment blocks surrounding a series of landscaped pools. The rooms are large and have a pleasant outdoor dining space. Because the rooms are large and are sparsely furnished it doesn't have that luxury look. Our apartment did not have a telephone and it was almost impossible to get this across to the... More

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Kathy L
Cairns, Queensland, Australia
Senior Reviewer
6 reviews
2 helpful votes
2 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

No lifts and no help with arrival and departure made it all very tiresome with kids, baby gear, back problems and tropical heat. Up and down two flights of stairs with luggagage was painful I could never commit to this again! Phone in room did not work and nothing was done to rectify this. Aircon did not work properly and... More

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MrsBundy
St Albans, United Kingdom
2 reviews
2 helpful votes
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

The apartment was spacious, exceptionally clean and well-maintained, as were the grounds and swimming pool areas. The restaurant was not plush but the food was good and the service pleasant. The shuttle bus into town was was quite expensive - better to walk outside the complex and catch a local bus. Overall, a great location and superb facilities. More

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traveller8923
Wellington, New Zealand
Contributor
18 reviews
4 helpful votes
2 of 5 stars Reviewed 4 January 2012

On arrival I was surprised to see staff wore mufti however check in was swift. We stayed 7 nights over the new year period 2012. The apartment was spacious but very tired and old, the apartment was in need of a good clean, the vents were full of thick dust, the linen was worn and changed only on request. Likewise,... More

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flamegoddess
Cairns, Australia
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Had a great few days staying here in dec in a spacious one bedroom apartment, with laundry. so many pools to swim in which i loved. AIR-con kept the place lovely and cool as it was so hot and humid outside. Lovely clean kitchen. you do need a car if staying here as it is quite a stretch to walk... More

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bluehaze3442
Woodend, Australia
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Our party of five stayed in a two bedroom self contained unit. It had all we needed for our four day stay. Airconditioning and fans, kitchen with all the necessities and clean bathrooms and comfortable beds. There are about four pool spots at the Lakes for us to choose from with clean white sand for the kids. Reception staff helpful... More

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The Lakes Cairns Resort & Spa Also Known As

  • Lakes Resort Cairns
  • Lakes Hotel Cairns
Address: 2 Greenslopes St, Cairns, Queensland 4870, Australia

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The Lakes Cairns Resort & Spa
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