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Rainforest Grove Holiday Resort

40 - 42 Moody St, Cairns, Queensland 4870, Australia
Hotel amenities
Rainforest Grove Holiday Resort
Ranked #66 of 72 hotels in Cairns
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15 reviews from our community

    Trip type
Traveller rating
    5
    2
    2
    2
    4
Date Rating
Swansea, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 November 2012

We booked based on the website. When we arrived, however, it was quite different. We were shown a room in a separate house which also had the barbeque area. After opening the entrance door we stood directly in front of the bed. The room had only one small window next to the door (directly next to the barbeque area), and... More

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Rainforestgrove, Manager at Rainforest Grove Holiday Resort, responded to this review
19 November 2012

It often amazes us how different reviews can be from reality. We received this booking after the travellers booked on our website, so had seen all of our conditions including the "Cancellation Policy" . When the booking came in the last available room in the main part of our resort had just been taken. We rang the couple and spoke... More

Melbourne, Victoria, Australia
1 review
3 of 5 stars Reviewed 17 July 2012

I think people may expect a bit too much for budget (3 star) accommodation in Cairns. We stayed in June / July for a week using it as base for day trips etc. Rob is very knowledgable with FNQ and has a good relationship with a car rental company that pick up and drop off to the complex. The room... More

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Townsville
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2012

I and colleagues stayed there last September. Although we notified management that we would require bedding for the fold-out couch, it was not there when we arrived, and there was no-one at reception. The room was not clean. The fold-out bed was particularly grotty. A family was partying in the room above us until well after midnight, complete with the... More

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Rainforestgrove, Manager at Rainforest Grove Holiday Resort, responded to this review
14 April 2012

Interesting review in that it has taken 6+ months to be written, you must wonder at the motivation. Our office hours are 8:30AM to 6:30PM daily which are clearly posted on our door along with an after hours urgent contact mobile number whenever we are off the premises. We recall that these guests did arrive outside our office hours and... More

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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 August 2011

We prebooked and paid for 3 weeks accomodation based on the website and reviews. After the first night we asked for our money back because the room was not to the standard advertised and made us sick. We asked for a refund of the unused accomodation but were told that the room was to there standard. This is not a... More

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Rainforestgrove, General Manager at Rainforest Grove Holiday Resort, responded to this review
4 August 2011

This was a business booking that came via our website which does show our cancellation policy. This is also our busy time and we had held this booking for the company. Their workers arrived and after the first night came to reception stating that the room had made them sick. We enquired how this could be the case and they... More

South Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 28 July 2011

The positive comments on Tripadvisor influenced us to book and pay a month in a one bedroom unit with sofa bed. (on arrival – No Sofa bed) The term Holiday Resort is misleading. I am a seasoned traveller – backpacker, budget, luxury..... I’ve done them all. But have never had such an enervating experience. It is a real pity that... More

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Rainforestgrove, General Manager at Rainforest Grove Holiday Resort, responded to this review
4 August 2011

These guests were two sisters who come from a very quiet place in the countryside of South Australia. They in fact told me that where they live you can't hear anything but the wind at night. After a couple of nights they told us that the place was too noisy and they couldn't sleep. We are out of the city... More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 August 2010

My girlfiend and I stayed at Rainforest Grove for one week whilst we were in Cairns and couldn't recommend the accomodation highly enough. The units are roomy, clean and tidy and we had a balcony looking into the lush tropical gardens on the complex w2hich was devine. Rob and Alisi, the managers couldnt have been any more friendly or helpful.... More

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Johnson City, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 22 April 2010

We arrived and were well greeted by one of the guests of Rainforest Grove, he was asked to pick us up. He was very nice and waiting for us when we arrived. The apartment was rather normal - a large living room with a pull out sofa. There were two bedrooms, a queen bed with two closets and a room... More

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robfiji1, General Manager at Rainforest Grove Holiday Resort, responded to this review
6 May 2010

Unfair and innaccurate is what we say about this review. Firstly we advertise this room as a Luxury Family Apartment and do so advising all enquiries about the only bathroom is off the main bedroom, everyone knows this when they book. We only book this room to families who usually have no trouble with this arrangement. In the 5 years... More

melbourne
1 review
5 of 5 stars Reviewed 24 March 2010

My parter and i spent 2 weeks at rainforest grove. We stayed in the one bedroom deluxe apartment. The rooms were set out nicely with full kitchen and air-conditioning. The resort is set well out of town on the edge of the rainforest, no traffic noise AT ALL! It was good to hear the sounds of nature during the day... More

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Vicenza
1 review
5 of 5 stars Reviewed 2 December 2009

Excellent. We have been in Cairns and we booked on line our accomodation. We sent an email and the owner answered us immediatly, is very very kind and in the email he explained all detail about the house. When we arrived in Cairns he picked us up at the airport (free service) and when we left from Cairns by car... More

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Auckland
1 review
5 of 5 stars Reviewed 1 September 2009

Rob and Alisi were very helpful and entertaining at all times. Rob went to considerable extra trouble to help us get our GPS sorted out. He has vast knowledge of the fauna of the rainforest and shares his enthusiasm. The Resort was more than adequate; well equipped and clean. Everything worked and it was a delight to wake up and... More

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Additional Information about Rainforest Grove Holiday Resort

Also Known As:
Rainforest Grove Holiday Hotel
Address: 40 - 42 Moody St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Swimming Pool
Hotel Style:
Ranked #66 of 72 hotels in Cairns
Price Range: $

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