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Hilton Surfers Paradise Hotel & Residences

5.0 of 5
6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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676 reviews from our community

Traveller rating
    298
    190
    113
    50
    25
See reviews for
Families
180
 
Couples
240
 
Solo
36
 
Business
57
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
gold coast
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We had a stay in this hotel for our 27th wedding anniversary. The staff are just exceptional from the bell boys, reception, housekeeping etc which is to be expected from the Hilton but they were very professional without any aires or snobbishness. We even had the privilege of being greeted by the General Manager (no idea why he came to... More

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melbourne
Top Contributor
75 reviews 75 reviews
65 hotel reviews
Reviews in 40 cities Reviews in 40 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

This is an average Hilton .No wow factor from the lobby to the room. It's just a hotel . There is nothing wrong with it but it just Lacked something.Club lounge was good . Noise was an issue from the rail works but that will be only short term. Reception was hit and miss . Don't expect anything for being... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013 NEW

Brought the accommodation through the Wotif Mystery Deal for cheaper than the usual price and was very happy with what we got. We were in room 406, the room and bathroom were very spacious and clean. Floor to ceiling windows on all the walls facing out is a nice touch and offers a good view, from the 4th level we... More

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Mission Beach, Australia
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

We stayed on the 15th floor and the room had a great view over the Ocean. It was very noisy at night though with noise coming from a nightclub across the street/below. The room had a damaged wall where the desk is which should have been fixed by maintenance. At turn down the bathroom was not refreshed which is not... More

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See 2 more reviews by MaffieAustralia for Surfers Paradise
Sydney, Australia
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

Luxury experience - food both in the resturant and the room service was exceptional. Recommend the menu and staff did make us feel valued and pampered. Good for business and/or pleasure. Trust the road works will soon be finished.

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Review collected in partnership with Hilton Hotels & Resorts

Brisbane, Australia
1 review
4 of 5 stars Reviewed 18 May 2013 NEW

We have stayed here a few times and it is a solid hotel. Consistent service, clean & fresh rooms, neat and tidy ... what you would expect from a Hilton. Executive floor is a nice option. Pool was clean and fine for swimming last time we did that. We've not tried their Salt restaurant. The bar is nice, it can... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
19 May 2013

Dear lolwhat, Thank you for your review, I appreciate your feedback. I was pleased to see you enjoyed your stay with us. Thank you for choosing to stay at Hilton Surfers Paradise. Best regards, Chris Partridge General Manager More

Sydney
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW

Clean and new with friendly lobby staff. The fittings and furnishing were modern and nice but not of premium quality. The pricing reflects this and therefore I was happy with the room that we were given. We had a 2 bedroom with more than enough space for everyone. Outside noise is an issue in the middle of Surfers Paradise and... More

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CPHSP, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
19 May 2013

Dear Curry and Caviar, Thank you for taking time to review the hotel, I appreciate your feedback. I was pleased to see you enjoyed your stay in a residence at Hilton Surfers Paradise and hopw we see you back in the future. Best regards, Chris Partridge General Manager More

sydney, Australia
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

exceptional service and quality hotel. cleanliness of room service of one day dissapointed us slightly but apart from that, no faults with this hotel stay. would definitely recommend it and stay again f in surfers paradise.

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Review collected in partnership with Hilton Hotels & Resorts

Melbourne, Australia
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

A beautiful place to stay. Note: Deluxe room is a "guest room" which has an ocean view. Guest room is a deluxe room with hinterland view. The executive room is a bit larger with access to executive floor and mostly better views. The buffet breakfast is excellent.

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Review collected in partnership with Hilton Hotels & Resorts

Geelong, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Service, amenities, location everything was excellent. The staff really make the difference. The restaurant and cocktail bar are a great experience and the excutive club is one of the best upgrades I've had. Great value for money.

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Review collected in partnership with Hilton Hotels & Resorts

 
 
 
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Additional Information about Hilton Surfers Paradise Hotel & Residences

Also Known As:
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Hotel & Residences Gold Coast, Australia
Address: 6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#12 Luxury Hotels in Surfers Paradise
#13 Family Hotels in Surfers Paradise
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Hilton Surfers Paradise is the definitive Hilton experience bringing style and sophistication to one of Australia's most energetic cities. Featuring a Hilton Hotel, boutique shopping mall and residences managed by Hilton, the Hilton Surfers Paradise represents an irresistible combination of location, ambiance and service in the heart of the Gold Coast. ... more   less 
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